FLEXIPASS / HOTEL DIGITAL ACCESS

Digital keys.Better arrivals.

Bring room access into the guest journey. FLEXIPASS connects your hotel systems and compatible locks to Wallet Keys, Webkeys, Mobile Keys and PIN Codes.

FLEXIPASS / IN ACTION

A better arrival starts at the door.

See digital room access in action. Connect the guest journey to compatible hotel locks with FLEXIPASS.

Explore digital keys ↗
Original door-opening demonstration from FLEXIPASS.

Hospitality first.Technology in the background.

A hotel keyless entry system connects room access to the guest journey. Bring Wallet Keys, Webkeys, Mobile Keys and PIN Codes to your hotel, hostel or serviced apartments, using compatible locks and hotel software.

Explore digital access
Hotel guest holding her FLEXIPASS room key, with her full face and phone visible

Make the doorthe easy part.

Less time handling keys. More room for the moments that make a stay.

Four ways in.One connected stay.

Every hotel has its own way of welcoming guests. Follow the journey from a key in their wallet to a browser link, access inside your app or a PIN at the door.

FLEXIPASS hotel key in a digital wallet

Wallet Keys

In their wallet.

A room key in Apple Wallet or Google Wallet. Guests tap a supported phone or watch at a compatible reader.

Explore Wallet KeysAvailability depends on your locks, software and supported guest devices.
Illustrative FLEXIPASS digital key interfaces

Webkeys

One link. Welcome in.

Send room access through your guest messages. Guests open a secure browser link to use a supported online lock.

Explore WebkeysAvailability depends on your locks, software and supported guest devices.
FLEXIPASS Mobile Key on a phone

Mobile Keys

Part of your guest app.

Put digital room access in a compatible app. A downloaded Mobile Key communicates with a supported lock over Bluetooth.

Explore Mobile KeysAvailability depends on your locks, software and supported guest devices.
FLEXIPASS PIN Code keypad on a realistic phone

PIN Codes

A code. Welcome in.

Give guests a PIN for a compatible door keypad. Connect code-based access to your guest workflow with a supported online lock system.

Explore PIN CodesAvailability depends on your locks, software and supported guest devices.

Every connection.A better welcome.

Your locks. Your hotel systems. Your guest experience. Bring them together with FLEXIPASS.

Explore the marketplace
Silver phone displaying the orange FLEXIPASS X

Explore the systems behind a better stay.

A clear path todigital access.

From your first question to a welcome that works.

  1. Start with your hotel.

    Share your locks, access software, PMS and guest tools. We’ll help review compatibility.

  2. Design the arrival.

    Choose your key type and plan check-in, key delivery and a physical-key fallback.

  3. Connect the experience.

    Work with your technology partners to configure, test and introduce digital keys.

Build accessinto your product.

Connect hotel access through the FLEXIPASS Open API, or add Mobile Keys to your guest app with the SDK. Plan key issuance, delivery and access permissions across supported door-lock systems.

Explore the API & SDK

From your hotel. Into their hands.

WEBKEYS

Room access. Right in the conversation.

A secure link in your guest messages brings the room key into their smartphone browser. No separate key app to download.

Discover WebkeysRequires a supported online lock and connectivity.
Hand holding a phone showing a FLEXIPASS Webkey for room 101
Watch displaying the FLEXIPASS leaf Wallet Key and room 3

WALLET KEYS

A little gesture. A warmer welcome.

Let guests keep their room key on a supported phone or Apple Watch. A tap at a compatible reader becomes part of the arrival.

Explore Wallet KeysIllustrative experience. Requires supported devices, readers and hotel software.

Every arrival.Your way.

Before they arrive.

Send access through your guest communication workflow once your hotel’s check-in requirements are met. Give guests clear instructions before they arrive.

Explore integrations

At the door.

Choose Wallet Keys, Webkeys, Mobile Keys or PIN Codes around your supported locks and guest devices. Keep a physical-key fallback for guests who need it.

Compare digital keys

Behind the experience.

Connect your hotel technology with the people and tools that support each stay.

Meet the platform

Good questions. Clear answers.

What is a hotel keyless entry system?

A hotel keyless entry system lets guests access a room with a digital credential. FLEXIPASS connects supported hotel systems and locks to Wallet Keys, browser-based Webkeys, app-based Mobile Keys and PIN Codes.

Can we use our existing hotel door locks?

Compatibility depends on your lock provider, model, access software and configuration. Check your PMS and door-lock setup before choosing a technology; some installations need upgrades or additional hardware.

Do guests need to download an app?

Webkeys open in a smartphone browser, while Wallet Keys use a supported digital wallet. Mobile Keys use a compatible app. PIN Codes are entered on a supported door keypad.

Do digital keys work offline?

A previously downloaded Mobile Key can work with supported Bluetooth locks without a data connection at the door. Webkeys require a supported online lock and connectivity. Requirements vary by technology and setup.

Can guests still use a physical keycard?

Keep a physical-keycard fallback through your hotel’s lock system for guests without a supported device. Digital access can reduce reliance on plastic cards while preserving this option.

How do we connect our PMS and guest platform?

Start with the compatibility check. Then review key delivery, access permissions and your check-in workflow with FLEXIPASS and your technology partners. Developers can integrate through the Open API or Mobile Key SDK.

Welcome towhat’s next.

Let’s talk about your hotel