DOOR LOCKS & ACCESS
Sofia (ISEO) + FLEXIPASS
Connect Sofia access technology with the FLEXIPASS guest journey. Check the installed hardware and access software before choosing the key technology.
THE CONNECTION
The right digital key for your doors.
Sofia, part of ISEO, provides cloud-based access management.
FLEXIPASS matches the key experience to the installed access system. The provider name alone is not enough: software, readers and connectivity determine what works.
- Choose a credential the installed system supports.
- Connect approved arrival with guest access.
- Keep a tested fallback for failed entry.
FROM SETUP TO STAY
Three steps. One clear journey.
Plan your Sofia (ISEO) connection with FLEXIPASS before rollout.
- 01
Identify the system
Share the lock model, reader, software version and connectivity.
- 02
Choose the key
Match the supported credential to the guest device and delivery workflow.
- 03
Test the full stay
Check entry, expiry, extensions and a fallback for failed access.
KEY TECHNOLOGIES
Which digital keys work with this integration?
These listed lock-system paths depend on the exact software, lock model and reader configuration.
Webkeys
No key appA browser link. Supported online locks required.
Explore WebkeysNot offeredWallet Keys
No key appA supported device wallet and compatible reader.
Explore Wallet KeysNot offeredMobile Keys
Super Fast appAn app-based key for compatible Bluetooth locks.
Explore Mobile KeysNot offeredPIN Codes
Keypad accessA code for a compatible online door keypad.
Explore PIN CodesBefore you go live
Exact lock and reader models, access software, licences and connectivity.
Check your systemsQUICK ANSWERS
Sofia (ISEO) + FLEXIPASS FAQs
What does Sofia (ISEO) + FLEXIPASS do?
Connect Sofia access technology with the FLEXIPASS guest journey. Check the installed hardware and access software before choosing the key technology.
Which key technologies can I use?
The Sofia (ISEO) + FLEXIPASS integration path lists Webkeys. Your complete platform-and-lock combination must support the selected technology; a provider listing alone does not confirm every installation.
Do guests need to download an app?
Supported Webkeys open in a browser without a separate key app. Mobile Keys require a compatible app; Wallet Keys require a supported wallet and device. Availability depends on your complete setup.
Can this reduce reception queues?
It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.
Plan check-in and checkoutWhat should we confirm before rollout?
Exact lock and reader models, access software, licences and connectivity. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.
Do we need to replace our locks?
Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.
What if a guest cannot use their phone?
Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.
“By leveraging the technology of FLEXIPASS, we enable properties to centralize their access control within the PMS”
YOUR PROPERTY. YOUR SYSTEMS.
Let’s find your connection.
Share your Sofia (ISEO) setup and door-lock details with FLEXIPASS.