Centro Integration
with FLEXIPASS Webkeys

Already using Centro? Then you’re already connecting guests, operations, and services in one digital experience. With FLEXIPASS Webkeys, that experience now extends all the way to the door.

Guests can receive a secure web link, access their room, book amenities, and interact with your property from one intuitive interface. No app downloads. No keycards. Just a smoother journey from arrival to departure.

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What is Centro?
– One Platform for Guest Engagement & Operations

Centro is a digital engagement and operations platform designed for hospitality, residential communities, and modern mixed-use properties. It brings together guest experiences, staff workflows, bookings, communications, and operational systems into one connected platform.

Hotels and operators use Centro to:

  • Improve guest engagement and loyalty

  • Increase revenue through connected services

  • Automate operational workflows

  • Manage multiple properties from a single platform

  • Create seamless digital journeys for guests and residents

The goal is simple: fewer manual processes, better guest experiences, and stronger business results.

WHY CHOOSE FLEXIPASS + Centro?

This integration turns access into a natural part of the guest journey.

  • Guests receive secure access through a personalized web app

  • No app download required

  • Digital access updates automatically when reservations change

  • Supports rooms, lockers, wellness areas, coworking spaces, and more

  • Real-time access management and permission updates

  • Compatible with leading lock providers including Vingcard, part of ASSA ABLOY, Dormakaba, and SALTO

  • Integrates FLEXIPASS WebKeys technology

Instead of treating access as a separate system, Centro makes it part of the overall guest experience.

How to Set Up Digital Keys with Centro

Getting started is straightforward:

Step 1:

Connect Your Door Lock System

Connect your compatible lock solution through FLEXIPASS.

Step 2:

Configure Guest Journeys

Set up reservations, payments, authentication, and access workflows inside Centro.

Step 3:

Enable FLEXIPASS Integration & Go LIVE

Associate locks with rooms, spaces, lockers, or other resources.
Start delivering keyless access across your entire property.

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How Do Guests Receive Their Digital Key?

Guests receive a personalized web app link through Centro touchpoints, including:

  • Automated emails

  • Reservation flows

  • Check-in kiosks

  • PMS communications

Once authenticated, guests receive secure access to their assigned spaces through FLEXIPASS. Access automatically updates if stays are extended, bookings change, or additional services are purchased.

What Centro Says About FLEXIPASS

"Through the FLEXIPASS integration, Centro extends digital guest engagement across the entire property, enabling secure, app-free, on-demand access to rooms
and revenue-generating services."

— Tony Howard, Co-Founder, Centro

Centro + FLEXIPASS create a connected hospitality experience where bookings, services, communication,
and access all work together in one digital ecosystem.

Ready to create a truly connected guest journey?
Book a demo and discover how Centro + FLEXIPASS can transform your property experience.

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FAQs

  • Centro connects guest journeys with FLEXIPASS WebKeys, allowing guests to access rooms and spaces directly from a personalized web interface.

  • No. Guests receive a secure web link and access everything directly through Centro's browser-based platform.

  • Centro supports all lock systems connected through FLEXIPASS, including ASSA ABLOY, Dormakaba, and SALTO.

  • Yes. Access updates dynamically based on bookings, stay extensions, memberships, and other guest entitlements.

  • Yes. Centro integrates with leading hospitality platforms including Mews and Oracle Opera, with additional integrations available through its plugin framework.

  • Centro is used across hotels, residential developments, wellness facilities, sports communities, and modern mixed-use environments.

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