Does Hotek support digital keys?
Yes. With FLEXIPASS, Hotek works with these digital key types: Webkeys.
Hotek digital key integration Hotek + FLEXIPASS
Explore digital access with supported Hotek locks and software. Check the installed hardware and access software before choosing the key technology.
THE CONNECTION
The right digital key for your doors.
Hotek provides electronic hotel locks and access solutions.
FLEXIPASS matches the key experience to the installed access system. The provider name alone is not enough: software, readers and connectivity determine what works.
- Choose a credential the installed system supports.
- Connect approved arrival with guest access.
- Keep a tested fallback for failed entry.
FROM SETUP TO STAY
Three steps. One clear journey.
Plan your Hotek connection with FLEXIPASS before rollout.
- 01
Identify the system
Share the lock model, reader, software version and connectivity.
- 02
Choose the key
Match the supported credential to the guest device and delivery workflow.
- 03
Test the full stay
Check entry, expiry, extensions and a fallback for failed access.
KEY TECHNOLOGIES
Which digital keys work with this integration?
These listed lock-system paths depend on the exact software, lock model and reader configuration.
Supported
Webkeys
No key appA browser link. Supported online locks required.
Explore WebkeysNot offeredWallet Keys
No key appA supported device wallet and compatible reader.
Explore Wallet KeysNot offeredMobile Keys
Super Fast appAn app-based key for compatible Bluetooth locks.
Explore Mobile KeysNot offeredPIN Codes
Keypad accessA code for a compatible online door keypad.
Explore PIN CodesBefore you go live
Exact lock and reader models, access software, licences and connectivity.
Check your systemsQUICK ANSWERS
Hotek and FLEXIPASS: questions hotels ask
Does Hotek work with Apple Wallet and Google Wallet keys?
Wallet Keys are not listed for Hotek today. The listed key types are: Webkeys.
Do guests need an app with Hotek?
No. With Hotek, guests can use Webkeys without a separate key app.
Which hotel systems connect to Hotek through FLEXIPASS?
FLEXIPASS connects Hotek to supported PMS, guest apps and guest messaging tools. The compatibility check confirms your exact combination.
How do we connect Hotek to FLEXIPASS?
Start with the compatibility check: choose Hotek and your other systems. FLEXIPASS then confirms the setup and plans the connection with you.
QUICK ANSWERS
Hotek + FLEXIPASS FAQs
What does Hotek + FLEXIPASS do?
Explore digital access with supported Hotek locks and software. Check the installed hardware and access software before choosing the key technology.
Which key technologies can I use?
Supported Hotek wireless online configurations are listed for FLEXIPASS Webkeys. Confirm the exact lock model, access software and online configuration with FLEXIPASS before rollout.
Do guests need to download an app?
FLEXIPASS Webkeys open in a browser without a separate key app. They require a supported Hotek wireless online configuration; confirm your installed system with FLEXIPASS.
Can this reduce reception queues?
It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.
Plan check-in and checkoutWhat should we confirm before rollout?
Exact lock and reader models, access software, licences and connectivity. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.
Do we need to replace our locks?
Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.
What if a guest cannot use their phone?
Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.
YOUR PROPERTY. YOUR SYSTEMS.
Let’s find your connection.
Share your Hotek setup and door-lock details with FLEXIPASS.