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TryEcco digital key integration TryEcco + FLEXIPASS

Connect TryEcco guest messaging with digital key delivery. Plan room-access delivery through your configured guest channel.

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TryEcco and FLEXIPASS: guest message to room access
A connected guest conversation.

THE CONNECTION

Put room access in the arrival message.

TryEcco provides AI voice assistance for guest communication.

FLEXIPASS brings supported digital-key delivery into the guest conversation. Keep arrival instructions and room access easy to find, with delivery timed to approved check-in.

  • Keep key instructions in the guest conversation.
  • Time delivery to the hotel’s approved arrival workflow.
  • Give guests a clear route to help.
Explore TryEcco

FROM SETUP TO STAY

Three steps. One clear journey.

Plan your TryEcco connection with FLEXIPASS before rollout.

  1. 01

    Choose the channel

    Confirm where guests receive messages and room-access instructions.

  2. 02

    Deliver the key

    Release access after the hotel’s check-in and room-readiness requirements.

  3. 03

    Keep help close

    Plan for missing messages, room changes and an alternative way to enter.

KEY TECHNOLOGIES

Which digital keys work with this integration?

These listed platform paths still require compatible door locks and a supported guest-delivery workflow.

Not offered

Webkeys

No key app

A browser link. Supported online locks required.

Explore WebkeysNot offered

Wallet Keys

No key app

A supported device wallet and compatible reader.

Explore Wallet KeysSupported

Mobile Keys

Super Fast app

An app-based key for compatible Bluetooth locks.

5 door-lock configurations

Explore Mobile KeysNot offered

PIN Codes

Keypad access

A code for a compatible online door keypad.

Explore PIN Codes
View compatible door locks

Before you go live

Messaging channel, delivery timing, PMS connection and supported locks.

Check your systems

QUICK ANSWERS

TryEcco and FLEXIPASS: questions hotels ask

Does TryEcco support digital keys?

Yes. With FLEXIPASS, TryEcco works with these digital key types: Mobile Keys.

Does TryEcco work with Apple Wallet and Google Wallet keys?

Wallet Keys are not listed for TryEcco today. The listed key types are: Mobile Keys.

Do guests need an app with TryEcco?

Yes. With TryEcco, Mobile Keys run in the FLEXIPASS app or a supported guest app.

Which door locks work with TryEcco and FLEXIPASS?

The FLEXIPASS compatibility catalogue lists 5 door-lock configurations for the key types offered with TryEcco, including Vingcard, dormakaba, SALTO.

How do we connect TryEcco to FLEXIPASS?

Start with the compatibility check: choose TryEcco and your other systems. FLEXIPASS then confirms the setup and plans the connection with you.

Check compatibilityWhy choose FLEXIPASSSee all integrations

Compatible door-lock solutions

Explore the lock configurations listed for TryEcco’s FLEXIPASS key technologies.

See all compatible door-lock configurations

SupportedSoon Coming soon Not supported

Door lockMobile KeysSuper Fast app
ASSA ABLOY
Vingcard · VisionlineSupported
Vingcard · VOSTIOSupported
dormakaba
dormakaba ambianceSupported
dormakaba ambiance cloudSupported
SALTO
SALTO · SPACESupported

Compatibility depends on the complete setup: lock model, access software, connectivity and guest workflow. FLEXIPASS confirms your installation before rollout.

Check your complete property setup

QUICK ANSWERS

TryEcco + FLEXIPASS FAQs

What does TryEcco + FLEXIPASS do?

Connect TryEcco guest messaging with digital key delivery. Plan room-access delivery through your configured guest channel.

Which key technologies can I use?

The TryEcco + FLEXIPASS integration path lists Mobile Keys. Your complete platform-and-lock combination must support the selected technology; a provider listing alone does not confirm every installation.

Do guests need to download an app?

The requirement depends on the credential. Mobile Keys use a compatible app; Wallet Keys use a supported device wallet. Confirm the guest workflow for your selected setup.

Can this reduce reception queues?

It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.

Plan check-in and checkout
What should we confirm before rollout?

Messaging channel, delivery timing, PMS connection and supported locks. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.

Do we need to replace our locks?

Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.

What if a guest cannot use their phone?

Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.

YOUR PROPERTY. YOUR SYSTEMS.

Let’s find your connection.

Share your TryEcco setup and door-lock details with FLEXIPASS.

Check compatibilityTalk to FLEXIPASS