FLEXIPASS Wallet Keys put hotel room access in Apple Wallet or Google Wallet. Guests add the issued key and tap a supported phone or watch at a compatible reader.
Explore the FLEXIPASS Wallet Keys demonstration and the official Mews listing. Confirm the PMS delivery route, supported devices and door readers before rollout.
The guest experienceHow guests receive their key and use it during their stay.+
Your Hotel Room Key, Now in Your Wallet
Digital Wallet Keys for Hotels let guests use Apple Wallet or Google Wallet as their secure hotel room key. No plastic cards, no app downloads — just tap your phone or Apple Watch and walk straight to your room. With wallet keys, hotels speed up check-in, reduce waste from plastic keycards, and give guests the convenience of contactless, tech-forward access that works from the moment they arrive.
No More Lines: Key in Wallet means Straight to the Room
Modern travelers expect instant hotel room access. By sending the digital room key to your guest’s wallet, you eliminate front desk bottlenecks and boost satisfaction. It’s a seamless experience — from reservation to room entry.
How Wallet Keys Work for Hotels
Your staff issues the Wallet Key digitally via FLEXIPASS. Guests receive the Wallet Key through a secure link and simply add the hotel key to their Apple Wallet or Google Wallet. Upon arrival, they unlock their door with a tap of their phone and smartwatch — no app download needed.
Using Your Apple Watch as a Hotel Key
Guests can unlock their hotel room with a simple tap of their Apple Watch. The Wallet Key works instantly on supported watch models, offering the same security and convenience as using a phone. Perfect for travelers who prefer hands-free access.
Setup & compatibilitySupported locks, devices and the steps to get started.+
Hotel Door Locks Compatible with FLEXIPASS Wallet Keys
FLEXIPASS Wallet Keys are compatible with ASSA ABLOY Vingcard hotel door locks using Vostio.
Already using Vingcard with Vostio? FLEXIPASS can check your existing hotel lock setup and confirm whether your property is ready for Wallet Keys.
Contact us for a compatibility check.
Step 1: Connect Your Hotel Locks
FLEXIPASS connects with compatible ASSA ABLOY Vingcard hotel door locks using Vostio to enable Wallet Keys for your hotel.
Step 2: Add Hotel Keys to Wallets
Your guests can now receive their entry key in their Digital Wallet — no apps to download.
Step 3: Go Live with Wallet Keys
Start delivering faster check-ins and better experiences from day one.
What Guests Need to Use Digital Wallet Keys
Your guests can use Apple Wallet or Google Wallet as their secure digital hotel key. No extra app downloads. No setup hassles. Just tap, unlock, and enter — instantly and safely, every time.
Benefits for your propertyHow digital access fits into your hotel’s operations.+
Why Hotels are Moving to Wallet Keys
Wallet-based Digital Keys are more than just a trend — they reduce operational costs, lower keycard waste, and increase security. Guests love the convenience, and your staff loves the simplicity.
FLEXIPASS / THE GUEST JOURNEY
Wallet Keys from arrival to checkout.
FLEXIPASS Wallet Keys put room access in a supported device wallet. Plan provisioning, compatible readers and guest assistance before rollout.
Explain how to add the key to the supported wallet and check device eligibility.
02
At check-in
Release access after your required guest checks and room-readiness conditions. A compatible wallet key can remove the need to collect a separate card.
03
At checkout
Confirm validity and removal behaviour with your wallet and lock configuration. Keep an assisted option for unsupported or unavailable devices.
Reducing reception queues starts with completing tasks before arrival. FLEXIPASS connects digital access to supported hotel workflows; identity checks, payment, room readiness and staff assistance still need a clear process.
A digital Wallet Key for hotels is a secure hotel room key stored in a supported mobile wallet, such as Apple Wallet or Google Wallet. Guests receive their hotel key digitally and can use a compatible smartphone or supported smartwatch to unlock supported hotel doors without downloading a separate hotel key app.FLEXIPASS connects the digital guest journey with compatible ASSA ABLOY Vingcard hotel door locks using Vostio to deliver Wallet Keys to hotel guests.
Can guests use an Apple Watch?
Yes, a supported Apple Watch can carry a Wallet Key in a compatible deployment. Your watch models, door readers and configuration must be checked before rollout.
Which hotel locks are compatible?
FLEXIPASS Wallet Keys are compatible with ASSA ABLOY Vingcard hotel door locks using Vostio. Compatibility depends on your hotel's existing Vingcard lock hardware and Vostio configuration. Contact FLEXIPASS for a free compatibility check to confirm whether your hotel is ready for Wallet Keys.
Do guests need a separate hotel key app?
No separate hotel key app is needed for the Wallet Key experience. Guests add the key through a secure link to their supported device wallet.
Do we need to replace our locks?
Not necessarily. Hotels already using compatible ASSA ABLOY Vingcard door locks with Vostio may be able to enable FLEXIPASS Wallet Keys using their existing hotel access infrastructure. Contact FLEXIPASS to check your current Vingcard and Vostio configuration and identify whether any upgrade is required.
What if a guest cannot use a Wallet Key?
You will always be able to issue physical keycards to your hotel guests via the door lock software. You are covered.
How do guests add a hotel key to Google Wallet or Apple Wallet?
The hotel supplies a secure key link through its supported delivery workflow. Guests follow the link to add the issued key to their supported device wallet, then use it at a compatible reader.
Can guests copy a physical hotel keycard into their wallet?
The FLEXIPASS Wallet Key workflow issues a digital credential through the hotel’s supported integration. It is not a tool for scanning or copying a plastic keycard. The hotel, wallet, device and reader must support the setup.
Are Wallet Keys the same as Apple Pay or Google Pay?
No. A Wallet Key is a room-access credential. Payment acceptance is a separate service and does not establish that a hotel supports wallet room keys.
Can FLEXIPASS connect our PMS to Wallet Keys?
FLEXIPASS can review a Wallet Key workflow around your supported PMS and compatible Vingcard / Vostio setup. Confirm reservation and room data, completed check-in, key delivery, eligible devices and fallback access before rollout. PMS connectivity alone does not make a lock wallet-compatible.
Can Wallet Keys reduce hotel plastic keycard use?
Yes. FLEXIPASS Wallet Keys allow eligible hotel guests to use a compatible smartphone or supported smartwatch as their digital hotel room key, helping hotels reduce their reliance on plastic keycards and associated keycard costs. Hotels can still issue physical keycards when required.
Who is ASSA ABLOY Vingcard?
ASSA ABLOY Vingcard provides electronic hotel door locks and access-control technology for the hospitality industry and is part of ASSA ABLOY.FLEXIPASS integrates with compatible ASSA ABLOY Vingcard hotel door locks using Vostio to enable digital Wallet Keys for hotel guests.
YOUR NEXT WELCOME
Put your hotel in their wallet.
See the guest experience. Find out what your property needs.