Hotline PMS by SoftTec digital key integration Hotline PMS by SoftTec + FLEXIPASS

Connect Hotline PMS by SoftTec reservations with digital room access. Align reservation, check-in and key delivery with the installed door locks.

Hotline PMS by SoftTec and FLEXIPASS: reservation to room access
A connected hotel workflow.

THE CONNECTION

From reservation to room access.

Hotline PMS by SoftTec is a property management system for hotels.

FLEXIPASS connects the supported PMS workflow to digital room access. Agree when a key can be issued, how the guest receives it and what happens when the stay changes.

  • Link access to the guest’s assigned room.
  • Reduce the separate keycard handover for eligible arrivals.
  • Keep the access period aligned with the stay.
Explore Hotline PMS by SoftTec

FROM SETUP TO STAY

Three steps. One clear journey.

Plan your Hotline PMS by SoftTec connection with FLEXIPASS before rollout.

  1. 01

    Match your systems

    Confirm the PMS connection, lock software and guest-delivery channel.

  2. 02

    Approve check-in

    Set the key-issuance trigger after registration, payment and room-readiness checks.

  3. 03

    Manage the stay

    Test room changes, extensions and key expiry at checkout.

KEY TECHNOLOGIES

Which digital keys work with this integration?

These listed platform paths still require compatible door locks and a supported guest-delivery workflow.

View compatible door locks

Before you go live

PMS configuration, room-assignment triggers and installed door-lock software.

Check your systems

QUICK ANSWERS

Hotline PMS by SoftTec and FLEXIPASS: questions hotels ask

Does Hotline PMS by SoftTec support digital keys?

Yes. With FLEXIPASS, Hotline PMS by SoftTec works with these digital key types: Webkeys, Wallet Keys, Mobile Keys, PIN Codes.

Does Hotline PMS by SoftTec work with Apple Wallet and Google Wallet keys?

Yes. FLEXIPASS Wallet Keys are listed for Hotline PMS by SoftTec. Wallet Keys work with ASSA ABLOY Vingcard locks on Vostio.

Do guests need an app with Hotline PMS by SoftTec?

No. With Hotline PMS by SoftTec, guests can use Webkeys, Wallet Keys, PIN Codes without a separate key app. Mobile Keys run in the FLEXIPASS app or a supported guest app.

Which door locks work with Hotline PMS by SoftTec and FLEXIPASS?

The FLEXIPASS compatibility catalogue lists 22 door-lock configurations for the key types offered with Hotline PMS by SoftTec, including Vingcard, dormakaba, SALTO, ASSA ABLOY TESA, ASSA ABLOY SMARTair.

How do we connect Hotline PMS by SoftTec to FLEXIPASS?

Start with the compatibility check: choose Hotline PMS by SoftTec and your other systems. FLEXIPASS then confirms the setup and plans the connection with you.

Compatible door-lock solutions

Explore the lock configurations listed for Hotline PMS by SoftTec’s FLEXIPASS key technologies.

See all compatible door-lock configurations

SupportedSoon Coming soon Not supported

Door lockWebkeysNo key appWallet KeysNo key appMobile KeysSuper Fast appPIN CodesKeypad access
ASSA ABLOY
ASSA ABLOY SMARTair · Wireless onlineSupportedNot supportedNot supportedNot supported
ASSA ABLOY TESA · Wireless onlineSupportedNot supportedNot supportedSupported
Messerschmitt Entry One Cabled readersSupportedNot supportedNot supportedNot supported
Vingcard · Cabled online locksSupportedNot supportedNot supportedNot supported
Vingcard · VisionlineNot supportedNot supportedSupportedNot supported
Vingcard · VOSTIONot supportedSupportedSupportedNot supported
dormakaba
dormakaba · exivoSupportedNot supportedNot supportedNot supported
dormakaba ambianceNot supportedSoonSupportedNot supported
dormakaba ambiance cloudNot supportedSoonSupportedNot supported
SALTO
SALTO · KSSupportedNot supportedNot supportedSupported
SALTO · SPACESupportedSoonSupportedSupported
Other lock brands
GANTNER · GAT NET.Lock 7020 wired onlineSupportedNot supportedNot supportedNot supported
Glutz wireless onlineNot supportedNot supportedNot supportedSupported
Hotek · Wireless onlineSupportedNot supportedNot supportedNot supported
HoteltronixSupportedNot supportedNot supportedNot supported
Iseo · Sofia wireless onlineSupportedNot supportedNot supportedNot supported
KleverKeySupportedNot supportedNot supportedNot supported
Omnitec · Wireless onlineSupportedNot supportedNot supportedNot supported
PadwordSupportedNot supportedNot supportedNot supported
TTLock wireless onlineSupportedNot supportedNot supportedSupported
WebLocksSupportedNot supportedNot supportedNot supported
YacanSupportedNot supportedNot supportedNot supported

Compatibility depends on the complete setup: lock model, access software, connectivity and guest workflow. FLEXIPASS confirms your installation before rollout.

Check your complete property setup

QUICK ANSWERS

Hotline PMS by SoftTec + FLEXIPASS FAQs

Who connects Hotline PMS by SoftTec to digital hotel keys?

FLEXIPASS offers an integration path from Hotline PMS by SoftTec to supported digital room access. The PMS configuration, door locks and guest-delivery workflow determine the available key options.

Which key technologies can I use?

The Hotline PMS by SoftTec + FLEXIPASS integration path lists Webkeys, Wallet Keys, Mobile Keys, PIN Codes. Your complete platform-and-lock combination must support the selected technology; a provider listing alone does not confirm every installation.

Do guests need to download an app?

Supported Webkeys open in a browser without a separate key app. Mobile Keys require a compatible app; Wallet Keys require a supported wallet and device. Availability depends on your complete setup.

Can this reduce reception queues?

It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.

Plan check-in and checkout
What should we confirm before rollout?

PMS configuration, room-assignment triggers and installed door-lock software. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.

Do we need to replace our locks?

Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.

What if a guest cannot use their phone?

Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.

YOUR PROPERTY. YOUR SYSTEMS.

Let’s find your connection.

Share your Hotline PMS by SoftTec setup and door-lock details with FLEXIPASS.