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Smartness digital key integration Smartness + FLEXIPASS

Connect Smartness reservations with digital room access. Align reservation, check-in and key delivery with the installed door locks.

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Smartness and FLEXIPASS: reservation to room access
A connected hotel workflow.

THE CONNECTION

From reservation to room access.

Smartness is a property management system for accommodation providers.

FLEXIPASS connects the supported PMS workflow to digital room access. Agree when a key can be issued, how the guest receives it and what happens when the stay changes.

  • Link access to the guest’s assigned room.
  • Reduce the separate keycard handover for eligible arrivals.
  • Keep the access period aligned with the stay.
Explore Smartness

FROM SETUP TO STAY

Three steps. One clear journey.

Plan your Smartness connection with FLEXIPASS before rollout.

  1. 01

    Match your systems

    Confirm the PMS connection, lock software and guest-delivery channel.

  2. 02

    Approve check-in

    Set the key-issuance trigger after registration, payment and room-readiness checks.

  3. 03

    Manage the stay

    Test room changes, extensions and key expiry at checkout.

KEY TECHNOLOGIES

Which digital keys work with this integration?

These listed platform paths still require compatible door locks and a supported guest-delivery workflow.

Supported

Webkeys

No key app

A browser link. Supported online locks required.

17 door-lock configurations

Explore WebkeysNot offered

Wallet Keys

No key app

A supported device wallet and compatible reader.

Explore Wallet KeysNot offered

Mobile Keys

Super Fast app

An app-based key for compatible Bluetooth locks.

Explore Mobile KeysNot offered

PIN Codes

Keypad access

A code for a compatible online door keypad.

Explore PIN Codes
View compatible door locks

Before you go live

PMS configuration, room-assignment triggers and installed door-lock software.

Check your systems

QUICK ANSWERS

Smartness and FLEXIPASS: questions hotels ask

Does Smartness support digital keys?

Yes. With FLEXIPASS, Smartness works with these digital key types: Webkeys.

Does Smartness work with Apple Wallet and Google Wallet keys?

Wallet Keys are not listed for Smartness today. The listed key types are: Webkeys.

Do guests need an app with Smartness?

No. With Smartness, guests can use Webkeys without a separate key app.

Which door locks work with Smartness and FLEXIPASS?

The FLEXIPASS compatibility catalogue lists 17 door-lock configurations for the key types offered with Smartness, including Vingcard, SALTO, ASSA ABLOY TESA, ASSA ABLOY SMARTair, Messerschmitt.

How do we connect Smartness to FLEXIPASS?

Start with the compatibility check: choose Smartness and your other systems. FLEXIPASS then confirms the setup and plans the connection with you.

Check compatibilityWhy choose FLEXIPASSSee all integrations

Compatible door-lock solutions

Explore the lock configurations listed for Smartness’s FLEXIPASS key technologies.

See all compatible door-lock configurations

SupportedSoon Coming soon Not supported

Door lockWebkeysNo key app
ASSA ABLOY
ASSA ABLOY SMARTair · Wireless onlineSupported
ASSA ABLOY TESA · Wireless onlineSupported
Messerschmitt Entry One Cabled readersSupported
Vingcard · Cabled online locksSupported
dormakaba
dormakaba · exivoSupported
SALTO
SALTO · KSSupported
SALTO · SPACESupported
Other lock brands
GANTNER · GAT NET.Lock 7020 wired onlineSupported
Hotek · Wireless onlineSupported
HoteltronixSupported
Iseo · Sofia wireless onlineSupported
KleverKeySupported
Omnitec · Wireless onlineSupported
PadwordSupported
TTLock wireless onlineSupported
WebLocksSupported
YacanSupported

Compatibility depends on the complete setup: lock model, access software, connectivity and guest workflow. FLEXIPASS confirms your installation before rollout.

Check your complete property setup

QUICK ANSWERS

Smartness + FLEXIPASS FAQs

Who connects Smartness to digital hotel keys?

FLEXIPASS offers an integration path from Smartness to supported digital room access. The PMS configuration, door locks and guest-delivery workflow determine the available key options.

Which key technologies can I use?

The Smartness + FLEXIPASS integration path lists Webkeys. Your complete platform-and-lock combination must support the selected technology; a provider listing alone does not confirm every installation.

Do guests need to download an app?

Supported Webkeys open in a browser without a separate key app. Mobile Keys require a compatible app; Wallet Keys require a supported wallet and device. Availability depends on your complete setup.

Can this reduce reception queues?

It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.

Plan check-in and checkout
What should we confirm before rollout?

PMS configuration, room-assignment triggers and installed door-lock software. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.

Do we need to replace our locks?

Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.

What if a guest cannot use their phone?

Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.

YOUR PROPERTY. YOUR SYSTEMS.

Let’s find your connection.

Share your Smartness setup and door-lock details with FLEXIPASS.

Check compatibilityTalk to FLEXIPASS