Wallet Keys
In their wallet.
A room key in Apple Wallet or Google Wallet. Tap a supported phone or watch at a compatible reader.
Explore Wallet KeysCompatible wallet, device and reader.
Digital Keys Overview
Hotel digital keys.
Made clear.
FLEXIPASS offers four hotel access options: Wallet Keys in a supported device wallet, Webkeys in a browser, Mobile Keys in an app, and PIN Codes at a keypad. Compare the guest experience and the lock, software and connectivity each option needs.
Webkeys
One link. Welcome in.
FLEXIPASS Webkeys are digital hotel room keys that open in a smartphone browser. Send a secure link through guest messaging; guests use it with a supported online lock, without downloading a separate key app.
Explore WebkeysRequires compatible online locks and connectivity.
Mobile Keys
Your guest app. Now a room key.
Give guests a digital hotel room key in the FLEXIPASS app or a supported guest app. A downloaded Mobile Key opens compatible locks over Bluetooth.
Explore Mobile KeysRequires a supported app, device and Bluetooth lock.
PIN Codes
A code. A warm welcome.
Give guests a hotel door PIN code for a compatible keypad. The FLEXIPASS PIN Codes API connects supported online lock systems to your access and guest communication workflow.
Explore PIN CodesRequires a supported online lock system and compatible keypad.
COMPARE THE OPTIONS
Wallet Keys vs Webkeys vs Mobile Keys vs PIN Codes
| Feature | Wallet Keys | Webkeys | Mobile Keys | PIN Codes |
|---|---|---|---|---|
| Where the guest’s key is | Apple Wallet or Google Wallet | A secure link opened in the phone’s browser | The FLEXIPASS app or a supported guest app | A code entered at the door keypad |
| Separate key app for the guest | No | No | Yes | No |
| How the door opens | Tap a supported phone or watch at a compatible reader | Tap in the browser to open a supported online lock | The phone communicates with a supported lock over Bluetooth | Enter the code on a compatible keypad |
| Lock requirement | Wallet-capable readers and supported guest devices | Supported online locks | Supported Bluetooth locks | Supported online locks with a compatible keypad |
| Connection at the door | Supported device and compatible reader | The lock system and the guest need a connection | A downloaded key works offline until it expires | Online lock setup with keypad |
| Lock configurations listed today | 1 (+3 coming soon) | 17 | 5 | 5 |
| Details | Wallet Keys guide | Webkeys guide | Mobile Keys guide | PIN Codes guide |
Check your property’s compatibility to see which options are listed for your locks and PMS.
YOUR SYSTEMS. WORKING TOGETHER.
The right key starts with the right setup.
Connect room access with the systems your property uses. Check compatibility before choosing your guest experience.
Check property compatibilityChoose your digital key experience
The details to help you plan your guest experience.
Check your property’s compatibilityThe guest experienceHow guests receive their key and use it during their stay.
The Future of Guest Access has arrived
Digital keys for hotels let guests use their smartphone instead of a traditional plastic keycard to access their hotel room. FLEXIPASS lets hotels choose the digital key technology that best suits their existing hotel door locks, software and guest journey — Mobile Keys, Wallet Keys or Webkeys.
WALLET KEYS
Add the hotel room key to Apple Wallet or Google Wallet — no separate hotel key app needed.
WEBKEYS
Send guests a secure browser-based hotel key by SMS or email — no app download required.
MOBILE KEYS
Let guests unlock compatible hotel room doors using a secure Mobile Key in the FLEXIPASS app.
Digital Hotel Keys: Modern Guest Access Without Plastic Keycards
Digital keys give hotel guests a convenient alternative to traditional plastic room keycards. With FLEXIPASS, hotels can deliver digital room access through Mobile Keys, Wallet Keys or browser-based Webkeys, depending on their compatible hotel lock system and guest journey.
Digital hotel keys can help streamline check-in, reduce reliance on plastic keycards and provide guests with a convenient, contactless room access experience.
Setup & compatibilitySupported locks, devices and the steps to get started.
2. APP or APP-free
Offer maximum flexibility for every guest
3. Seamless Integration
Works with leading PMS & guest communication platforms
Benefits for your propertyHow digital access fits into your hotel’s operations.
Benefits of Digital Keys for Hotels
Welcome Digital Keys: Unlock the door with your phone, fast and easy.
1. Enhanced Guest Experience, Guest Flexibility
2. Cost Savings & Sustainability, Operational Efficiency
3. Contactless & Secure Stays
Guests receive a message directly on the phone with their Digital Key.
Guests access their room with their smartphone in seconds without reception stress.
Go Live with digital keys and Start delivering faster check-ins and better guest experiences.
Why Hotels Choose FLEXIPASS for Digital Keys
Trusted by global lock providers like ASSA ABLOY, Dormakaba & SALTO
BEFORE YOU GET STARTED
Good questions. Clear answers.
Which digital key is right for my hotel?
Choose around your installed locks, access software, guest devices and delivery workflow. Wallet Keys, Webkeys, Mobile Keys and PIN Codes have different compatibility requirements.
What is the difference between the four access types?
Wallet Keys live in a supported device wallet. Webkeys run in a smartphone browser with supported online locks. Mobile Keys work through a compatible app over Bluetooth. PIN Codes are entered at a compatible door keypad.
Can we keep physical keycards?
Hotels can continue to issue physical hotel keycards through their door lock software for guests who do not have a compatible smartphone or prefer not to use a Digital Key.
What keyless entry and digital key solutions do hotels use?
Hotels can offer Wallet Keys in supported device wallets, Webkeys through browser links, Mobile Keys in compatible apps, or PIN Codes at supported door keypads. The right option depends on the installed locks, access software, PMS and guest journey.
Which digital hotel keys can work offline?
A valid Mobile Key that has already been downloaded can work without a data connection in supported Bluetooth configurations. Webkeys and the PIN Code integrations listed here require supported online setups. Confirm the behavior and fallback procedures for your exact system.
How do I check my hotel’s compatibility?
Choose your PMS and door-lock provider with its software configuration in the FLEXIPASS compatibility checker. The results show the technologies listed for both and their requirements. Confirm the installed hardware, firmware, licences and delivery workflow before rollout.
Who can connect my PMS to digital hotel keys?
FLEXIPASS connects supported hotel systems with digital room-access technologies. Match your PMS, installed door locks and software in the marketplace and compatibility checker; then confirm the guest workflow and the available key types for your complete setup.
Which hotel door lock systems are compatible with FLEXIPASS Digital Keys?
FLEXIPASS integrates with compatible hotel door lock and access-control systems from providers including ASSA ABLOY Vingcard, Dormakaba and SALTO. Compatibility depends on the FLEXIPASS digital key technology, your existing hotel lock hardware and your access-control software. Contact FLEXIPASS for a compatibility check to identify the right Digital Key solution for your hotel.
Do hotels need to replace their door locks to use Digital Keys?
Not necessarily. Hotels with compatible door locks and access-control software may be able to add FLEXIPASS Digital Keys using their existing infrastructure. Compatibility depends on your current hotel lock system and the Digital Key technology you choose. FLEXIPASS can check your existing setup and identify whether an upgrade is required.
Can Digital Keys reduce hotel plastic keycard use?
Yes. Digital Keys allow eligible hotel guests to use their smartphone or compatible device for room access, helping hotels reduce reliance on plastic keycards and associated keycard costs. Hotels can continue to issue physical keycards when required.
What is a Mobile Key for hotels?
A Mobile Key for hotels is a digital room key accessed through a smartphone app.FLEXIPASS Mobile Keys allow hotel guests to use a compatible smartphone to unlock supported hotel room doors through the FLEXIPASS app instead of relying solely on a plastic keycard.
What is a Webkey for hotels?
A Webkey is a browser-based digital hotel key that lets guests unlock compatible hotel doors from their smartphone without downloading an app.FLEXIPASS Webkeys can be delivered through a secure link by channels such as SMS or email and opened directly in the guest's mobile browser.
What is a digital Wallet Key for hotels?
A digital Wallet Key for hotels is a secure hotel room key stored in a supported mobile wallet such as Apple Wallet or Google Wallet. Guests receive their hotel key digitally and can use a compatible smartphone or supported smartwatch to unlock supported hotel doors without downloading a separate hotel key app.FLEXIPASS Wallet Keys are available for compatible ASSA ABLOY Vingcard hotel door locks using Vostio.
Who is ASSA ABLOY Vingcard?
ASSA ABLOY Vingcard provides electronic hotel door locks and access-control technology for the hospitality industry and is part of ASSA ABLOY.FLEXIPASS integrates with compatible ASSA ABLOY Vingcard hotel access systems across supported Digital Key solutions.
Who is Dormakaba?
Dormakaba provides electronic locks and access-control technology for hotels and other commercial properties.FLEXIPASS integrates with supported Dormakaba hotel access systems across compatible Digital Key solutions.
Who is SALTO Systems?
SALTO Systems provides electronic access-control and smart-lock technology.FLEXIPASS integrates with supported SALTO hotel door lock systems across compatible Digital Key solutions.
Make the door the easy part.
See the options with your property in mind.
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