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Akia digital key integration Akia + FLEXIPASS

Connect Akia guest messaging with FLEXIPASS digital keys. Put room-access links in the guest conversation, with delivery configured around your PMS and supported door locks.

Check compatibilityBook a demo
Akia and FLEXIPASS: guest message to room access
A connected guest conversation.

THE CONNECTION

Put room access in the arrival message.

Akia connects hotels and guests through messaging and automated arrival communication.

Akia handles the guest conversation. FLEXIPASS provides the supported digital-key connection. Together, they let you plan room-access delivery through the configured messaging channel.

  • Arrival messages and access instructions together.
  • Webkeys open in a browser when the lock setup supports them.
  • Key delivery follows your approved check-in workflow.
Explore Akia

FROM SETUP TO STAY

Three steps. One clear journey.

Plan your Akia connection with FLEXIPASS before rollout.

  1. 01

    Choose the channel

    Confirm where guests receive messages and room-access instructions.

  2. 02

    Deliver the key

    Release access after the hotel’s check-in and room-readiness requirements.

  3. 03

    Keep help close

    Plan for missing messages, room changes and an alternative way to enter.

THE GUEST EXPERIENCE

Make the next step easy.

Clear access instructions can reduce the card-collection step for eligible guests. Release access only after your required check-in conditions are complete.

Plan check-in and checkout
Illustrative Akia and FLEXIPASS guest access workflow
Illustrative concept. Not an actual interface or hardware specification.

KEY TECHNOLOGIES

Which digital keys work with this integration?

These listed platform paths still require compatible door locks and a supported guest-delivery workflow.

Supported

Webkeys

No key app

A browser link. Supported online locks required.

17 door-lock configurations

Explore WebkeysSupported

Wallet Keys

No key app

A supported device wallet and compatible reader.

1 door-lock configuration

Explore Wallet KeysSupported

Mobile Keys

Super Fast app

An app-based key for compatible Bluetooth locks.

5 door-lock configurations

Explore Mobile KeysSupported

PIN Codes

Keypad access

A code for a compatible online door keypad.

5 door-lock configurations

Explore PIN Codes
View compatible door locks

Before you go live

Messaging channel, delivery timing, PMS connection and supported locks.

Check your systems

QUICK ANSWERS

Akia and FLEXIPASS: questions hotels ask

Does Akia support digital keys?

Yes. With FLEXIPASS, Akia works with these digital key types: Webkeys, Mobile Keys, Wallet Keys, PIN Codes.

Does Akia work with Apple Wallet and Google Wallet keys?

Yes. FLEXIPASS Wallet Keys are listed for Akia. Wallet Keys work with ASSA ABLOY Vingcard locks on Vostio.

Do guests need an app with Akia?

No. With Akia, guests can use Webkeys, Wallet Keys, PIN Codes without a separate key app. Mobile Keys run in the FLEXIPASS app or a supported guest app.

Which door locks work with Akia and FLEXIPASS?

The FLEXIPASS compatibility catalogue lists 22 door-lock configurations for the key types offered with Akia, including Vingcard, dormakaba, SALTO, ASSA ABLOY TESA, ASSA ABLOY SMARTair.

How do we connect Akia to FLEXIPASS?

Start with the compatibility check: choose Akia and your other systems. FLEXIPASS then confirms the setup and plans the connection with you.

Check compatibilityWhy choose FLEXIPASSSee all integrations

Compatible door-lock solutions

Explore the lock configurations listed for Akia’s FLEXIPASS key technologies.

See all compatible door-lock configurations

SupportedSoon Coming soon Not supported

Door lockWebkeysNo key appWallet KeysNo key appMobile KeysSuper Fast appPIN CodesKeypad access
ASSA ABLOY
ASSA ABLOY SMARTair · Wireless onlineSupportedNot supportedNot supportedNot supported
ASSA ABLOY TESA · Wireless onlineSupportedNot supportedNot supportedSupported
Messerschmitt Entry One Cabled readersSupportedNot supportedNot supportedNot supported
Vingcard · Cabled online locksSupportedNot supportedNot supportedNot supported
Vingcard · VisionlineNot supportedNot supportedSupportedNot supported
Vingcard · VOSTIONot supportedSupportedSupportedNot supported
dormakaba
dormakaba · exivoSupportedNot supportedNot supportedNot supported
dormakaba ambianceNot supportedSoonSupportedNot supported
dormakaba ambiance cloudNot supportedSoonSupportedNot supported
SALTO
SALTO · KSSupportedNot supportedNot supportedSupported
SALTO · SPACESupportedSoonSupportedSupported
Other lock brands
GANTNER · GAT NET.Lock 7020 wired onlineSupportedNot supportedNot supportedNot supported
Glutz wireless onlineNot supportedNot supportedNot supportedSupported
Hotek · Wireless onlineSupportedNot supportedNot supportedNot supported
HoteltronixSupportedNot supportedNot supportedNot supported
Iseo · Sofia wireless onlineSupportedNot supportedNot supportedNot supported
KleverKeySupportedNot supportedNot supportedNot supported
Omnitec · Wireless onlineSupportedNot supportedNot supportedNot supported
PadwordSupportedNot supportedNot supportedNot supported
TTLock wireless onlineSupportedNot supportedNot supportedSupported
WebLocksSupportedNot supportedNot supportedNot supported
YacanSupportedNot supportedNot supportedNot supported

Compatibility depends on the complete setup: lock model, access software, connectivity and guest workflow. FLEXIPASS confirms your installation before rollout.

Check your complete property setup

QUICK ANSWERS

Akia + FLEXIPASS FAQs

What does Akia + FLEXIPASS do?

Connect Akia guest messaging with FLEXIPASS digital keys. Put room-access links in the guest conversation, with delivery configured around your PMS and supported door locks.

Which key technologies can I use?

The Akia + FLEXIPASS integration path lists Webkeys, Mobile Keys, Wallet Keys, PIN Codes. Your complete platform-and-lock combination must support the selected technology; a provider listing alone does not confirm every installation.

Do guests need to download an app?

Supported Webkeys open in a browser without a separate key app. Mobile Keys require a compatible app; Wallet Keys require a supported wallet and device. Availability depends on your complete setup.

Can this reduce reception queues?

It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.

Plan check-in and checkout
What should we confirm before rollout?

Messaging channel, delivery timing, PMS connection and supported locks. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.

Do we need to replace our locks?

Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.

What if a guest cannot use their phone?

Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.

See FLEXIPASS in practice.

See how properties use FLEXIPASS. Each story describes the key technology and systems used.

YOUR PROPERTY. YOUR SYSTEMS.

Let’s find your connection.

Share your Akia setup and door-lock details with FLEXIPASS.

Check compatibilityTalk to FLEXIPASS