GUEST COMMUNICATION

Akia + FLEXIPASS

Connect Akia guest messaging with FLEXIPASS digital keys. Put room-access links in the guest conversation, with delivery configured around your PMS and supported door locks.

Check compatibility Book a demo

A connected guest conversation.

THE CONNECTION

Put room access in the arrival message.

Akia connects hotels and guests through messaging and automated arrival communication.

Akia handles the guest conversation. FLEXIPASS provides the supported digital-key connection. Together, they let you plan room-access delivery through the configured messaging channel.

Arrival messages and access instructions together.
Webkeys open in a browser when the lock setup supports them.
Key delivery follows your approved check-in workflow.

Explore Akia

FROM SETUP TO STAY

Three steps. One clear journey.

Plan your Akia connection with FLEXIPASS before rollout.

01
Choose the channel
Confirm where guests receive messages and room-access instructions.
02
Deliver the key
Release access after the hotel’s check-in and room-readiness requirements.
03
Keep help close
Plan for missing messages, room changes and an alternative way to enter.

THE GUEST EXPERIENCE

Make the next step easy.

Clear access instructions can reduce the card-collection step for eligible guests. Release access only after your required check-in conditions are complete.

Plan check-in and checkout

Illustrative Akia and FLEXIPASS guest access workflow — Illustrative concept. Not an actual interface or hardware specification.

KEY TECHNOLOGIES

Start with your complete setup.

These listed platform paths still require compatible door locks and a supported guest-delivery workflow.

Webkeys

A browser link. Supported online locks required.

Explore Webkeys

Mobile Keys

An app-based key for compatible Bluetooth locks.

Explore Mobile Keys

Wallet Keys

A supported device wallet and compatible reader.

Explore Wallet Keys

PIN Codes

A code for a compatible online door keypad.

Explore PIN Codes

View compatible door locks

Before you go live

Messaging channel, delivery timing, PMS connection and supported locks.

Check your systems

Compatible door-lock solutions

Explore the lock configurations listed for Akia’s FLEXIPASS key technologies.

Webkeys17 listed configurations

ASSA ABLOY SMARTair · Wireless online
Requires a supported wireless online configuration.
ASSA ABLOY TESA · Wireless online
TESA Hotel software and supported wireless online locks.
dormakaba · exivo
Requires the supported online exivo access configuration.
GANTNER · GAT NET.Lock 7020 wired online
The partner matrix lists Webkeys for GANTNER wired online GAT NET.Lock 7020 locks.
Hotek · Wireless online
Confirm the supported online lock configuration.
Hoteltronix
The partner matrix lists Webkeys. Exact software and online lock configuration must be verified.
Iseo · Sofia wireless online
Requires Sofia and a supported wireless online configuration.
KleverKey
The partner matrix lists Webkeys. Exact software, gateway and online lock configuration must be verified.
Messerschmitt Entry One Cabled readers
Requires Entry One software and cabled readers.
Omnitec · Wireless online
Confirm the supported online lock configuration.
Padword
Confirm the supported online lock configuration.
SALTO · KS
Supported online SALTO KS configuration.
SALTO · SPACE
SALTO SPACE with supported online locks.
TTLock wireless online
Supported wireless online locks with G2 gateways.
Vingcard · Cabled online locks
Webkeys are listed for cabled locks, not Zigbee.
WebLocks
Confirm the supported online lock configuration.
Yacan
The partner matrix lists API Webkeys. Exact software and online lock configuration must be verified.

Mobile Keys5 listed configurations

dormakaba ambiance
Ambiance software and supported Bluetooth-enabled locks.
dormakaba ambiance cloud
Confirm Ambiance Cloud and supported Bluetooth-enabled locks.
SALTO · SPACE
SALTO SPACE with supported Bluetooth-enabled locks.
Vingcard · Visionline
Requires supported Bluetooth-enabled locks.
Vingcard · VOSTIO
VOSTIO software and supported Bluetooth-enabled locks.

Wallet Keys1 listed configuration

Vingcard · VOSTIO
VOSTIO software, wallet-capable readers and supported guest devices.

PIN Codes5 listed configurations

ASSA ABLOY TESA · Wireless online
TESA Hotel software, online locks and compatible keypad.
Glutz wireless online
Confirm the online lock setup and compatible keypad hardware.
SALTO · KS
Supported online SALTO KS configuration and compatible keypad.
SALTO · SPACE
Supported online SALTO SPACE setup and compatible keypad.
TTLock wireless online
Supported online configuration and compatible keypad model.

Compatibility depends on the complete setup: lock model, access software, connectivity and guest workflow. FLEXIPASS confirms your installation before rollout.

Check your complete property setup

QUICK ANSWERS

Akia + FLEXIPASS FAQs

What does Akia + FLEXIPASS do?

Connect Akia guest messaging with FLEXIPASS digital keys. Put room-access links in the guest conversation, with delivery configured around your PMS and supported door locks.

Which key technologies can I use?

The Akia + FLEXIPASS integration path lists Webkeys, Mobile Keys, Wallet Keys, PIN Codes. Your complete platform-and-lock combination must support the selected technology; a provider listing alone does not confirm every installation.

Do guests need to download an app?

Supported Webkeys open in a browser without a separate key app. Mobile Keys require a compatible app; Wallet Keys require a supported wallet and device. Availability depends on your complete setup.

Can this reduce reception queues?

It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.

Plan check-in and checkout

What should we confirm before rollout?

Messaging channel, delivery timing, PMS connection and supported locks. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.

Do we need to replace our locks?

Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.

What if a guest cannot use their phone?

Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.

See FLEXIPASS in practice.

See how properties use FLEXIPASS. Each story describes the key technology and systems used.

YOUR PROPERTY. YOUR SYSTEMS.

Let’s find your connection.

Share your Akia setup and door-lock details with FLEXIPASS.

Check compatibility Talk to FLEXIPASS