PROPERTY MANAGEMENT
Apaleo + FLEXIPASS
Connect your open PMS with FLEXIPASS digital access and guest communication tools. Align reservation, check-in and key delivery with the installed door locks.
THE CONNECTION
From reservation to room access.
Apaleo connects hotel operations through its property-management platform and integrations.
FLEXIPASS connects the supported PMS workflow to digital room access. Agree when a key can be issued, how the guest receives it and what happens when the stay changes.
- Link access to the guest’s assigned room.
- Reduce the separate keycard handover for eligible arrivals.
- Keep the access period aligned with the stay.
FROM SETUP TO STAY
Three steps. One clear journey.
Plan your Apaleo connection with FLEXIPASS before rollout.
- 01
Match your systems
Confirm the PMS connection, lock software and guest-delivery channel.
- 02
Approve check-in
Set the key-issuance trigger after registration, payment and room-readiness checks.
- 03
Manage the stay
Test room changes, extensions and key expiry at checkout.
KEY TECHNOLOGIES
Confirm your key technology.
A current technology mapping is not confirmed in our compatibility records. This does not mean the integration is unsupported; ask FLEXIPASS to review your setup.
Before you go live
PMS configuration, room-assignment triggers and installed door-lock software.
Check your systemsQUICK ANSWERS
Apaleo + FLEXIPASS FAQs
Who connects Apaleo to digital hotel keys?
FLEXIPASS offers an integration path from Apaleo to supported digital room access. The PMS configuration, door locks and guest-delivery workflow determine the available key options.
Which key technologies can I use?
Confirm the current Apaleo integration and supported key technologies with FLEXIPASS. A provider listing alone does not confirm the full property setup.
Do guests need to download an app?
The requirement depends on the credential. Mobile Keys use a compatible app; Wallet Keys use a supported device wallet. Confirm the guest workflow for your selected setup.
Can this reduce reception queues?
It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.
Plan check-in and checkoutWhat should we confirm before rollout?
PMS configuration, room-assignment triggers and installed door-lock software. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.
Do we need to replace our locks?
Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.
What if a guest cannot use their phone?
Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.
YOUR PROPERTY. YOUR SYSTEMS.
Let’s find your connection.
Share your Apaleo setup and door-lock details with FLEXIPASS.