GUEST COMMUNICATION
Saba Hospitality + FLEXIPASS
Connect Saba Hospitality guest messaging with digital key delivery. Plan room-access delivery through your configured guest channel.
THE CONNECTION
Put room access in the arrival message.
Saba Hospitality supports digital guest communication and services.
FLEXIPASS brings supported digital-key delivery into the guest conversation. Keep arrival instructions and room access easy to find, with delivery timed to approved check-in.
- Keep key instructions in the guest conversation.
- Time delivery to the hotel’s approved arrival workflow.
- Give guests a clear route to help.
FROM SETUP TO STAY
Three steps. One clear journey.
Plan your Saba Hospitality connection with FLEXIPASS before rollout.
- 01
Choose the channel
Confirm where guests receive messages and room-access instructions.
- 02
Deliver the key
Release access after the hotel’s check-in and room-readiness requirements.
- 03
Keep help close
Plan for missing messages, room changes and an alternative way to enter.
KEY TECHNOLOGIES
Confirm your key technology.
The current listing describes a guest-service button connection. Confirm digital-key delivery separately with FLEXIPASS.
Before you go live
Messaging channel, delivery timing, PMS connection and supported locks.
Check your systemsQUICK ANSWERS
Saba Hospitality + FLEXIPASS FAQs
What does Saba Hospitality + FLEXIPASS do?
Connect Saba Hospitality guest messaging with digital key delivery. Plan room-access delivery through your configured guest channel.
Which key technologies can I use?
Confirm the supported FLEXIPASS guest-service button connection with our team. The button listing does not establish support for every key technology.
Do guests need to download an app?
The requirement depends on the credential. Mobile Keys use a compatible app; Wallet Keys use a supported device wallet. Confirm the guest workflow for your selected setup.
Can this reduce reception queues?
It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.
Plan check-in and checkoutWhat should we confirm before rollout?
Messaging channel, delivery timing, PMS connection and supported locks. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.
Do we need to replace our locks?
Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.
What if a guest cannot use their phone?
Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.
YOUR PROPERTY. YOUR SYSTEMS.
Let’s find your connection.
Share your Saba Hospitality setup and door-lock details with FLEXIPASS.