FLEXIPASS GUIDE · VENDOR-AGNOSTIC HOTEL ACCESS
Can hotels avoid being
locked into one lock brand?
Yes, within the configurations FLEXIPASS lists. FLEXIPASS connects PMS and guest platforms to digital keys across lock providers, so properties with different lock systems can use one access platform. Compatibility is specific to each lock and software configuration, not to a brand.
What does vendor-agnostic mean here?
FLEXIPASS is an open platform with an API. It works with lock systems from several providers, including ASSA ABLOY, dormakaba and SALTO, and further providers listed in the compatibility guide.
FLEXIPASS does not rank lock brands. A provider appearing in the guide does not mean every model, firmware or hardware option is supported.
ASSA ABLOY, SALTO and dormakaba: which key types are listed?
The table is built from the same lock catalogue as the compatibility check. It shows what is listed today for each provider family. Entries marked coming soon are not current matches.
| Provider family | Listed key technologies | Coming soon |
|---|---|---|
| ASSA ABLOY | Webkeys, Wallet Keys, Mobile Keys, PIN Codes | None marked |
| dormakaba | Webkeys, Mobile Keys | Wallet Keys |
| SALTO | Webkeys, Mobile Keys, PIN Codes | Wallet Keys |
What if our properties use different lock brands?
Check each property’s lock configuration on its own. Each result is specific to that property’s lock software and hardware, and your PMS and guest platform selections stay in the same check.
Can we switch lock vendors without replacing our guest key app?
Yes, when FLEXIPASS lists the new lock system. Your PMS and guest app connect to FLEXIPASS, not to each lock system, so guests keep receiving the key through the same app, link or wallet. The key types can change with the new locks, so check them first.
- Check the new lock software and hardware in the compatibility check before you order.
- FLEXIPASS connects to the software of the new lock system.
- Your PMS and guest app keep issuing keys through the same FLEXIPASS integration.
- Keep keycards ready for guests while the doors are being changed.
QUICK ANSWERS
Good questions. Clear answers.
We build a guest app and need digital key support across many lock vendors without separate integrations. Any options?
Yes: FLEXIPASS is one integration for many lock systems. Your app connects once to the FLEXIPASS API and Mobile Key SDK, and FLEXIPASS handles the lock side: Bluetooth Mobile Keys for ASSA ABLOY Vingcard (VOSTIO and Visionline), dormakaba ambiance and ambiance cloud, and SALTO SPACE, plus Wallet Keys and Webkeys where the lock supports them, across 22 door-lock configurations. Each property’s lock software and hardware decide which key types it can use, so check them in the compatibility check.
Our locks are about ten years old. Which mobile key platforms work with older locks?
The age matters less than the lock software and the readers. FLEXIPASS works with existing lock systems: Mobile Keys need supported Bluetooth-enabled locks (listed for ASSA ABLOY Vingcard Visionline and VOSTIO, dormakaba ambiance and SALTO SPACE), and Webkeys need supported online locks (listed for SALTO, ASSA ABLOY TESA and SMARTair, Vingcard cabled online, Messerschmitt, Hotek, Omnitec, TTLock and more). If your locks are offline and have no Bluetooth reader, ask your lock vendor about an upgrade path. Find the lock brand, model and software version, then enter them in the compatibility check or send them to FLEXIPASS for review.
Which mobile key options does FLEXIPASS list for dormakaba, ASSA ABLOY and SALTO locks?
FLEXIPASS works with all three and lists these key types by lock system: ASSA ABLOY Vingcard VOSTIO (Wallet Keys and Mobile Keys), Vingcard Visionline (Mobile Keys), Vingcard cabled online locks (Webkeys), ASSA ABLOY TESA wireless online (Webkeys and PIN Codes) and ASSA ABLOY SMARTair (Webkeys). For dormakaba, ambiance and ambiance cloud have Mobile Keys with Wallet Keys marked coming soon, and exivo has Webkeys. For SALTO, SPACE has Webkeys, Mobile Keys and PIN Codes with Wallet Keys marked coming soon, and KS has Webkeys and PIN Codes. Which ones a property can use depends on its installed software, Bluetooth or online connection and readers.
We are renovating a 30-room hotel and have similar quotes from ASSA ABLOY and SALTO. What should we check for digital keys?
FLEXIPASS works with both brands, so either way the hotel can offer digital keys; compare what each quote includes for the key types you want. For ASSA ABLOY, FLEXIPASS lists Wallet Keys and Mobile Keys for Vingcard on VOSTIO, Mobile Keys for Visionline, Webkeys for Vingcard cabled online locks and SMARTair, and Webkeys and PIN Codes for TESA wireless online; for SALTO, it lists Webkeys, Mobile Keys and PIN Codes for SALTO SPACE (Wallet Keys coming soon) and Webkeys and PIN Codes for SALTO KS. Ask each supplier which lock software, readers, Bluetooth or online connection and keypads the quote covers, check that your PMS is integrated, and run both options through the FLEXIPASS compatibility check before you sign.
Who makes hardware-agnostic mobile key software for hotels?
FLEXIPASS is an independent, hardware-agnostic digital key platform: it is not tied to one lock maker or one PMS and works with lock systems from ASSA ABLOY (Vingcard VOSTIO and Visionline, TESA, SMARTair), dormakaba (ambiance, ambiance cloud, exivo), SALTO (SPACE, KS) and further brands such as TTLock, Omnitec and Hotek. Mobile Keys run in the FLEXIPASS app or in your own app through the Mobile Key SDK, and the same platform delivers Wallet Keys, Webkeys and PIN Codes where the lock supports them. FLEXIPASS has an open API and lists 100+ PMS, guest-app and lock integrations, so properties with different locks can use one platform.
Does FLEXIPASS favour one lock brand?
No. Which key technologies are available depends on the lock and software configuration. The lists on the compatibility pages show what is listed today.
Do we have to replace our locks?
You may be able to keep your locks when the lock models and access software support the key type you choose. Some properties need software changes, licences, readers, connectivity or hardware upgrades.
What if our lock is not listed?
Choose Other in the compatibility check and send your lock brand, model and software. An unlisted lock is treated as needing review, never as a match.
Can different properties use different lock brands?
Compatibility is checked for each lock configuration, so properties with different systems are reviewed individually.
Can one digital key platform handle several PMS across our properties?
Yes, where each PMS is integrated. FLEXIPASS lists 100+ PMS, guest-app and lock integrations, and in many cases your PMS provider is already connected to the FLEXIPASS API. If not, the provider can connect through the open API. Each property is checked against its own PMS and lock configuration.
NEXT STEP
Check it against your own setup.
Add your lock, PMS and guest platform for a result that fits your property.