What is a hotel door PIN code?
A hotel door PIN code is a numeric code that a guest types on a keypad lock to open the door. No keycard and no app are needed at the door.
Hotel door PIN codes for keypad locks A code.
A warm welcome.
Give guests a hotel door PIN code for a compatible keypad. The FLEXIPASS PIN Codes API connects supported online lock systems to your access and guest communication workflow.
Requires a supported online lock system and compatible keypad.
Create access
Use the FLEXIPASS API to manage PIN-based access through a supported lock integration.
Share the code
Deliver the PIN through your configured guest communication workflow.
Enter at the door
Guests type their code on the compatible door keypad. No key app is needed at the door.
DESIGNED FOR YOUR GUEST JOURNEY
A simpler handover. At the keypad.
Send a PIN through your configured guest messages. Guests enter it on a compatible door keypad, without needing a smartphone at the door. Set access rules through the supported lock integration and plan a fallback for your property.
Explore the PIN Codes APIQUICK ANSWERS
Hotel door PIN codes: quick answers
How do hotel PIN codes work?
The code is created for the stay and sent to the guest.
- The hotel creates the code on its own or from its PMS or guest experience app.
- The guest receives the code through the hotel’s guest communication.
- At the door, the guest enters the code on the keypad.
How long does a PIN code stay valid?
As long as the hotel decides. The hotel sets the validity of each code and can change a code at any time.
When are PIN codes the right choice?
PIN codes suit late arrivals, properties without a 24-hour reception and guests who prefer not to use a phone at the door. The code is sent with the booking, so a guest who arrives after reception closes types it on the keypad and goes straight in.
Do PIN codes work for serviced apartments and hostels?
Yes. FLEXIPASS serves hotels, hostels, serviced apartments and student housing, and PIN codes suit properties without a 24-hour reception. The keypad lock needs a supported online setup: FLEXIPASS lists SALTO SPACE, SALTO KS, ASSA ABLOY TESA Wireless, TTLock and Glutz for PIN Codes.
Which locks work with FLEXIPASS PIN Codes?
The FLEXIPASS compatibility catalogue lists SALTO SPACE, SALTO KS, ASSA ABLOY TESA Wireless, TTLock and Glutz for PIN Codes.
Which companies provide PIN code door access for hotels?
PIN code access comes from lock manufacturers that make keypad locks and from software providers that create and send the codes. FLEXIPASS is a software provider: it connects SALTO, ASSA ABLOY TESA, TTLock and Glutz keypad locks to your PMS and guest communication.
Do PIN codes work with our PMS?
Yes. PIN Codes work with PMS and guest experience apps, so codes can be created and sent with the booking.
See compatible locksWhy choose FLEXIPASSSee FLEXIPASS customers
COMPARE THE OPTIONS
Wallet Keys vs Webkeys vs Mobile Keys vs PIN Codes
| Feature | Wallet Keys | Webkeys | Mobile Keys | PIN Codes |
|---|---|---|---|---|
| Where the guest’s key is | Apple Wallet or Google Wallet | A secure link opened in the phone’s browser | The FLEXIPASS app or a supported guest app | A code entered at the door keypad |
| Separate key app for the guest | No | No | Yes | No |
| How the door opens | Tap a supported phone or watch at a compatible reader | Tap in the browser to open a supported online lock | The phone communicates with a supported lock over Bluetooth | Enter the code on a compatible keypad |
| Lock requirement | Wallet-capable readers and supported guest devices | Supported online locks | Supported Bluetooth locks | Supported online locks with a compatible keypad |
| Connection at the door | Supported device and compatible reader | The lock system and the guest need a connection | A downloaded key works offline until it expires | Online lock setup with keypad |
| Lock configurations listed today | 1 (+3 coming soon) | 17 | 5 | 5 |
| Details | Wallet Keys guide | Webkeys guide | Mobile Keys guide | PIN Codes guide |
Check your property’s compatibility to see which options are listed for your locks and PMS.
BUILT AROUND YOUR PROPERTY
One API. Multiple lock ecosystems.
The compatibility matrix lists SALTO KS, SALTO SPACE, ASSA ABLOY TESA Wireless, TTLock and Glutz for PIN Codes. Exact hardware, software and online requirements still need a property review.
Check compatibilitySee compatible locksMAKE AN INFORMED CHOICE
Plan the code and the guest journey.
Confirm the keypad, lock software and delivery workflow together. A PIN Code option depends on the complete supported configuration.
FLEXIPASS / THE GUEST JOURNEY
Plan PIN access around the stay.
FLEXIPASS PIN Codes let guests use a compatible door keypad. Review the supported online lock setup, code validity and delivery process.
Check your property’s setupBefore arrival
Send instructions through the agreed guest channel. Explain which entrance or keypad the code opens.
At check-in
Release the code after the property’s required checks. Guests do not need a phone or key app at the keypad.
At checkout
Test expiry, extensions and changes with the selected lock integration. Agree how staff handle a shared, lost or non-working code.
Reducing reception queues starts with completing tasks before arrival. FLEXIPASS connects digital access to supported hotel workflows; identity checks, payment, room readiness and staff assistance still need a clear process.
BEFORE YOU GET STARTED
Good questions. Clear answers.
What are FLEXIPASS PIN Codes?
PIN Codes provide code-based access at a compatible door keypad. FLEXIPASS connects supported online lock systems through its PIN Codes API.
Which lock systems are listed for PIN Codes?
SALTO KS, SALTO SPACE, ASSA ABLOY TESA Wireless, TTLock and Glutz are listed in the FLEXIPASS compatibility guide. Confirm your exact model, software, connectivity and keypad.
Do guests need a smartphone at the door?
Guests enter their PIN on the compatible door keypad. A phone can receive and display the code, but a separate key app is not needed to enter it.
Can access follow a guest’s stay?
Access rules and validity depend on the selected lock integration and your configured workflow. Review scheduling, permissions and code delivery before rollout.
Do PIN Codes work with every hotel keypad?
No. A keypad alone does not establish compatibility. Your lock system, access software, online configuration and PMS integration must support the PIN Code workflow. Use the compatibility checker to review the listed combination.
Do PIN Codes need an online lock system?
The FLEXIPASS PIN Codes integrations listed here require a supported online setup. Do not assume code creation, updates or door operation will continue during a connection outage; confirm the behavior of your selected system before rollout.
How are hotel door codes delivered to guests?
Deliver the PIN through your configured guest communication workflow. Review when the code is issued, how the guest receives it and which access rules the selected lock integration supports.
What information does FLEXIPASS need for a PIN Code review?
Share your PMS, door-lock provider, access software, keypad and online configuration. Include how guests complete check-in and receive their code. FLEXIPASS can review the listed integration path and identify the requirements to confirm with your lock provider.
YOUR NEXT WELCOME
Make arrival as simple as a code.
See the guest experience. Find out what your property needs.
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