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Trilan digital key integration Trilan + FLEXIPASS

Bring digital room access into the Trilan guest experience. Keep supported room access within the guest’s digital journey.

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Trilan and FLEXIPASS: guest journey to room access
A connected guest journey.

THE CONNECTION

Make access part of the guest journey.

Trilan provides a guest app with FLEXIPASS Mobile Keys.

FLEXIPASS connects supported digital room access with the guest app or service. Explain where to find the key and keep check-in, arrival instructions and assistance in one clear journey.

  • Bring room access into the digital guest journey.
  • Explain the app, browser or device guests need.
  • Keep assistance and alternative entry easy to find.

FROM SETUP TO STAY

Three steps. One clear journey.

Plan your Trilan connection with FLEXIPASS before rollout.

  1. 01

    Plan the experience

    Confirm the guest platform, key type and required app or browser.

  2. 02

    Connect check-in

    Release the key when the hotel’s required checks are complete.

  3. 03

    Support the stay

    Test room changes, lost devices and key expiry before rollout.

KEY TECHNOLOGIES

Which digital keys work with this integration?

These listed platform paths still require compatible door locks and a supported guest-delivery workflow.

Not offered

Webkeys

No key app

A browser link. Supported online locks required.

Explore WebkeysNot offered

Wallet Keys

No key app

A supported device wallet and compatible reader.

Explore Wallet KeysSupported

Mobile Keys

Super Fast app

An app-based key for compatible Bluetooth locks.

5 door-lock configurations

Explore Mobile KeysNot offered

PIN Codes

Keypad access

A code for a compatible online door keypad.

Explore PIN Codes
View compatible door locks

Before you go live

Guest-platform integration, installed locks and the required guest device.

Check your systems

QUICK ANSWERS

Trilan and FLEXIPASS: questions hotels ask

Does Trilan support digital keys?

Yes. With FLEXIPASS, Trilan works with these digital key types: Mobile Keys.

Does Trilan work with Apple Wallet and Google Wallet keys?

Wallet Keys are not listed for Trilan today. The listed key types are: Mobile Keys.

Do guests need an app with Trilan?

Yes. With Trilan, Mobile Keys run in the FLEXIPASS app or a supported guest app.

Which door locks work with Trilan and FLEXIPASS?

The FLEXIPASS compatibility catalogue lists 5 door-lock configurations for the key types offered with Trilan, including Vingcard, dormakaba, SALTO.

How do we connect Trilan to FLEXIPASS?

Start with the compatibility check: choose Trilan and your other systems. FLEXIPASS then confirms the setup and plans the connection with you.

Check compatibilityWhy choose FLEXIPASSSee all integrations

Compatible door-lock solutions

Explore the lock configurations listed for Trilan’s FLEXIPASS key technologies.

See all compatible door-lock configurations

SupportedSoon Coming soon Not supported

Door lockMobile KeysSuper Fast app
ASSA ABLOY
Vingcard · VisionlineSupported
Vingcard · VOSTIOSupported
dormakaba
dormakaba ambianceSupported
dormakaba ambiance cloudSupported
SALTO
SALTO · SPACESupported

Compatibility depends on the complete setup: lock model, access software, connectivity and guest workflow. FLEXIPASS confirms your installation before rollout.

Check your complete property setup

QUICK ANSWERS

Trilan + FLEXIPASS FAQs

What does Trilan + FLEXIPASS do?

Bring digital room access into the Trilan guest experience. Keep supported room access within the guest’s digital journey.

Which key technologies can I use?

The Trilan + FLEXIPASS integration path lists Mobile Keys. Your complete platform-and-lock combination must support the selected technology; a provider listing alone does not confirm every installation.

Do guests need to download an app?

The requirement depends on the credential. Mobile Keys use a compatible app; Wallet Keys use a supported device wallet. Confirm the guest workflow for your selected setup.

Can this reduce reception queues?

It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.

Plan check-in and checkout
What should we confirm before rollout?

Guest-platform integration, installed locks and the required guest device. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.

Do we need to replace our locks?

Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.

What if a guest cannot use their phone?

Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.

YOUR PROPERTY. YOUR SYSTEMS.

Let’s find your connection.

Share your Trilan setup and door-lock details with FLEXIPASS.

Check compatibilityTalk to FLEXIPASS