GUEST COMMUNICATION
myma.ai + FLEXIPASS
Connect myma.ai guest messaging with digital key delivery. Plan room-access delivery through your configured guest channel.
THE CONNECTION
Put room access in the arrival message.
myma.ai supports automated guest communication throughout the hotel stay.
FLEXIPASS brings supported digital-key delivery into the guest conversation. Keep arrival instructions and room access easy to find, with delivery timed to approved check-in.
- Keep key instructions in the guest conversation.
- Time delivery to the hotel’s approved arrival workflow.
- Give guests a clear route to help.
FROM SETUP TO STAY
Three steps. One clear journey.
Plan your myma.ai connection with FLEXIPASS before rollout.
- 01
Choose the channel
Confirm where guests receive messages and room-access instructions.
- 02
Deliver the key
Release access after the hotel’s check-in and room-readiness requirements.
- 03
Keep help close
Plan for missing messages, room changes and an alternative way to enter.
KEY TECHNOLOGIES
Which digital keys work with this integration?
These listed platform paths still require compatible door locks and a supported guest-delivery workflow.
Webkeys
No key appA browser link. Supported online locks required.
17 door-lock configurations
Explore WebkeysNot offeredWallet Keys
No key appA supported device wallet and compatible reader.
Explore Wallet KeysNot offeredMobile Keys
Super Fast appAn app-based key for compatible Bluetooth locks.
Explore Mobile KeysNot offeredPIN Codes
Keypad accessA code for a compatible online door keypad.
Explore PIN CodesBefore you go live
Messaging channel, delivery timing, PMS connection and supported locks.
Check your systemsCompatible door-lock solutions
Explore the lock configurations listed for myma.ai’s FLEXIPASS key technologies.
SupportedSoon Coming soon Not supported
| Door lock | WebkeysNo key app |
|---|---|
| ASSA ABLOY | |
| ASSA ABLOY SMARTair · Wireless online | Supported |
| ASSA ABLOY TESA · Wireless online | Supported |
| Messerschmitt Entry One Cabled readers | Supported |
| Vingcard · Cabled online locks | Supported |
| dormakaba | |
| dormakaba · exivo | Supported |
| SALTO | |
| SALTO · KS | Supported |
| SALTO · SPACE | Supported |
| Other lock brands | |
| GANTNER · GAT NET.Lock 7020 wired online | Supported |
| Hotek · Wireless online | Supported |
| Hoteltronix | Supported |
| Iseo · Sofia wireless online | Supported |
| KleverKey | Supported |
| Omnitec · Wireless online | Supported |
| Padword | Supported |
| TTLock wireless online | Supported |
| WebLocks | Supported |
| Yacan | Supported |
Compatibility depends on the complete setup: lock model, access software, connectivity and guest workflow. FLEXIPASS confirms your installation before rollout.
Check your complete property setupQUICK ANSWERS
myma.ai + FLEXIPASS FAQs
What does myma.ai + FLEXIPASS do?
Connect myma.ai guest messaging with digital key delivery. Plan room-access delivery through your configured guest channel.
Which key technologies can I use?
The myma.ai + FLEXIPASS integration path lists Webkeys. Your complete platform-and-lock combination must support the selected technology; a provider listing alone does not confirm every installation.
Do guests need to download an app?
Supported Webkeys open in a browser without a separate key app. Mobile Keys require a compatible app; Wallet Keys require a supported wallet and device. Availability depends on your complete setup.
Can this reduce reception queues?
It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.
Plan check-in and checkoutWhat should we confirm before rollout?
Messaging channel, delivery timing, PMS connection and supported locks. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.
Do we need to replace our locks?
Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.
What if a guest cannot use their phone?
Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.
YOUR PROPERTY. YOUR SYSTEMS.
Let’s find your connection.
Share your myma.ai setup and door-lock details with FLEXIPASS.