Does dormakaba support digital keys?
Yes. With FLEXIPASS, dormakaba works with these digital key types: Mobile Keys.
dormakaba digital key integration dormakaba + FLEXIPASS
Connect supported dormakaba access systems with FLEXIPASS. Ambiance Mobile Keys and exivo Webkeys have different hardware and software requirements.
THE CONNECTION
The right digital key for your doors.
dormakaba provides hotel locks and access-management software.
Choose the dormakaba integration that matches the property. Ambiance supports Mobile Keys with compatible Bluetooth locks; exivo follows a separate Webkey access path.
- Confirm Ambiance or exivo before choosing a key.
- Check the exact lock and software version.
- Wallet availability needs separate confirmation.
FROM SETUP TO STAY
Three steps. One clear journey.
Plan your dormakaba connection with FLEXIPASS before rollout.
- 01
Identify the system
Share the lock model, reader, software version and connectivity.
- 02
Choose the key
Match the supported credential to the guest device and delivery workflow.
- 03
Test the full stay
Check entry, expiry, extensions and a fallback for failed access.
KEY TECHNOLOGIES
Which digital keys work with this integration?
These listed lock-system paths depend on the exact software, lock model and reader configuration.
Not offered
Webkeys
No key appA browser link. Supported online locks required.
Explore WebkeysNot offeredWallet Keys
No key appA supported device wallet and compatible reader.
Explore Wallet KeysSupportedMobile Keys
Super Fast appAn app-based key for compatible Bluetooth locks.
Explore Mobile KeysNot offeredPIN Codes
Keypad accessA code for a compatible online door keypad.
Explore PIN CodesBefore you go live
Exact lock and reader models, access software, licences and connectivity.
Check your systemsQUICK ANSWERS
dormakaba and FLEXIPASS: questions hotels ask
Does dormakaba work with Apple Wallet and Google Wallet keys?
Wallet Keys are not listed for dormakaba today. The listed key types are: Mobile Keys.
Do guests need an app with dormakaba?
Yes. With dormakaba, Mobile Keys run in the FLEXIPASS app or a supported guest app.
Which hotel systems connect to dormakaba through FLEXIPASS?
FLEXIPASS connects dormakaba to supported PMS, guest apps and guest messaging tools. The compatibility check confirms your exact combination.
How do we connect dormakaba to FLEXIPASS?
Start with the compatibility check: choose dormakaba and your other systems. FLEXIPASS then confirms the setup and plans the connection with you.
QUICK ANSWERS
dormakaba + FLEXIPASS FAQs
What does dormakaba + FLEXIPASS do?
Connect supported dormakaba access systems with FLEXIPASS. Ambiance Mobile Keys and exivo Webkeys have different hardware and software requirements.
Which key technologies can I use?
Supported Ambiance configurations offer Mobile Keys. Wallet Keys are listed as coming soon. The exivo Webkey connection is a separate setup; confirm the exact system with FLEXIPASS.
Do guests need to download an app?
The requirement depends on the credential. Mobile Keys use a compatible app; Wallet Keys use a supported device wallet. Confirm the guest workflow for your selected setup.
Can this reduce reception queues?
It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.
Plan check-in and checkoutWhat should we confirm before rollout?
Exact lock and reader models, access software, licences and connectivity. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.
Do we need to replace our locks?
Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.
What if a guest cannot use their phone?
Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.
YOUR PROPERTY. YOUR SYSTEMS.
Let’s find your connection.
Share your dormakaba setup and door-lock details with FLEXIPASS.