GUEST APPS & SERVICES
StayEasy + FLEXIPASS
Bring digital keys into the StayEasy guest experience. Keep supported room access within the guest’s digital journey.
THE CONNECTION
Make access part of the guest journey.
StayEasy brings guest experience and hotel services into one journey.
FLEXIPASS connects supported digital room access with the guest app or service. Explain where to find the key and keep check-in, arrival instructions and assistance in one clear journey.
- Bring room access into the digital guest journey.
- Explain the app, browser or device guests need.
- Keep assistance and alternative entry easy to find.
FROM SETUP TO STAY
Three steps. One clear journey.
Plan your StayEasy connection with FLEXIPASS before rollout.
- 01
Plan the experience
Confirm the guest platform, key type and required app or browser.
- 02
Connect check-in
Release the key when the hotel’s required checks are complete.
- 03
Support the stay
Test room changes, lost devices and key expiry before rollout.
KEY TECHNOLOGIES
Which digital keys work with this integration?
These listed platform paths still require compatible door locks and a supported guest-delivery workflow.
Webkeys
No key appA browser link. Supported online locks required.
17 door-lock configurations
Explore WebkeysSupportedWallet Keys
No key appA supported device wallet and compatible reader.
1 door-lock configuration
Explore Wallet KeysSupportedMobile Keys
Super Fast appAn app-based key for compatible Bluetooth locks.
5 door-lock configurations
Explore Mobile KeysSupportedPIN Codes
Keypad accessA code for a compatible online door keypad.
5 door-lock configurations
Explore PIN CodesBefore you go live
Guest-platform integration, installed locks and the required guest device.
Check your systemsCompatible door-lock solutions
Explore the lock configurations listed for StayEasy’s FLEXIPASS key technologies.
SupportedSoon Coming soon Not supported
| Door lock | WebkeysNo key app | Wallet KeysNo key app | Mobile KeysSuper Fast app | PIN CodesKeypad access |
|---|---|---|---|---|
| ASSA ABLOY | ||||
| ASSA ABLOY SMARTair · Wireless online | Supported | Not supported | Not supported | Not supported |
| ASSA ABLOY TESA · Wireless online | Supported | Not supported | Not supported | Supported |
| Messerschmitt Entry One Cabled readers | Supported | Not supported | Not supported | Not supported |
| Vingcard · Cabled online locks | Supported | Not supported | Not supported | Not supported |
| Vingcard · Visionline | Not supported | Not supported | Supported | Not supported |
| Vingcard · VOSTIO | Not supported | Supported | Supported | Not supported |
| dormakaba | ||||
| dormakaba · exivo | Supported | Not supported | Not supported | Not supported |
| dormakaba ambiance | Not supported | Soon | Supported | Not supported |
| dormakaba ambiance cloud | Not supported | Soon | Supported | Not supported |
| SALTO | ||||
| SALTO · KS | Supported | Not supported | Not supported | Supported |
| SALTO · SPACE | Supported | Soon | Supported | Supported |
| Other lock brands | ||||
| GANTNER · GAT NET.Lock 7020 wired online | Supported | Not supported | Not supported | Not supported |
| Glutz wireless online | Not supported | Not supported | Not supported | Supported |
| Hotek · Wireless online | Supported | Not supported | Not supported | Not supported |
| Hoteltronix | Supported | Not supported | Not supported | Not supported |
| Iseo · Sofia wireless online | Supported | Not supported | Not supported | Not supported |
| KleverKey | Supported | Not supported | Not supported | Not supported |
| Omnitec · Wireless online | Supported | Not supported | Not supported | Not supported |
| Padword | Supported | Not supported | Not supported | Not supported |
| TTLock wireless online | Supported | Not supported | Not supported | Supported |
| WebLocks | Supported | Not supported | Not supported | Not supported |
| Yacan | Supported | Not supported | Not supported | Not supported |
Compatibility depends on the complete setup: lock model, access software, connectivity and guest workflow. FLEXIPASS confirms your installation before rollout.
Check your complete property setupQUICK ANSWERS
StayEasy + FLEXIPASS FAQs
What does StayEasy + FLEXIPASS do?
Bring digital keys into the StayEasy guest experience. Keep supported room access within the guest’s digital journey.
Which key technologies can I use?
The StayEasy + FLEXIPASS integration path lists Webkeys, Mobile Keys, Wallet Keys, PIN Codes. Your complete platform-and-lock combination must support the selected technology; a provider listing alone does not confirm every installation.
Do guests need to download an app?
Supported Webkeys open in a browser without a separate key app. Mobile Keys require a compatible app; Wallet Keys require a supported wallet and device. Availability depends on your complete setup.
Can this reduce reception queues?
It can reduce the card-collection step for eligible guests when access follows completed check-in. Registration, identity checks, payment and room readiness still need a clear process. Keep staff assistance available.
Plan check-in and checkoutWhat should we confirm before rollout?
Guest-platform integration, installed locks and the required guest device. Test delivery, expiry, room changes and an alternative access method with FLEXIPASS before going live.
Do we need to replace our locks?
Not necessarily. Supported existing hardware may be usable, but connectivity, readers, software or licences can still need changes. FLEXIPASS reviews the exact installation before recommending a setup.
What if a guest cannot use their phone?
Keep staff assistance and a tested alternative, such as a physical keycard. PIN Codes are another option only where the complete system supports a compatible keypad.
YOUR PROPERTY. YOUR SYSTEMS.
Let’s find your connection.
Share your StayEasy setup and door-lock details with FLEXIPASS.