FLEXIPASS · Mobile Keys
Give guests a digital hotel room key in the FLEXIPASS app or a supported guest app. A downloaded Mobile Key opens compatible locks over Bluetooth.
Requires a supported app, device and Bluetooth lock.
Use the FLEXIPASS app or integrate key functionality into a supported guest app.
Guests need connectivity to download or update their room key.
Use the downloaded key with a supported lock during its validity period.
DESIGNED FOR YOUR GUEST JOURNEY
Bring room access into the FLEXIPASS app or your supported hotel app. Guests download their Mobile Key before arrival and use it with compatible Bluetooth locks. Your team can integrate the Mobile Key SDK to keep access inside your own guest experience.
Explore the Mobile Key SDKBUILT AROUND YOUR PROPERTY
FLEXIPASS supports Mobile Key integrations with compatible Vingcard, dormakaba and SALTO configurations. Check the installed locks, software, Bluetooth support, guest app and PMS before rollout.
Check compatibilityThe details to help you plan your guest experience.
Check your property’s compatibilityFast & Easy Guest Access
FLEXIPASS Mobile Keys turn a compatible smartphone into a secure digital hotel room key. Guests can use the FLEXIPASS app or a supported hotel app to access compatible hotel doors, with offline functionality available after the Mobile Key has been downloaded.
FLEXIPASS Mobile Keys are delivered securely to the guest's smartphone through the FLEXIPASS app or a supported hotel app.
Once the Mobile Key has been downloaded, supported configurations can continue to work without an active internet connection.
FLEXIPASS uses secure digital credentials and supported hotel access-control integrations to protect Mobile Key access.
Yes. Once a FLEXIPASS Mobile Key has been securely downloaded to the guest's smartphone, supported configurations can work without an active internet connection. This allows guests to access compatible hotel doors even in areas with limited mobile coverage.
Online Check-in Platforms - Automated key delivery before arrival
Upselling Systems - Intelligent room and service recommendations
Payment Integration - Seamless billing and mobile transactions
Guest Communication - Multi-channel messaging and support
Feedback Management - Automated surveys and reputation management
Each integration works harmoniously with your mobile key system, creating a unified experience that sets hotels with digital keys apart from the competition.
FLEXIPASS Mobile Keys integrate with supported hotel door lock and access-control systems from leading providers including ASSA ABLOY Vingcard, Dormakaba and SALTO. Compatibility depends on your existing hotel lock hardware, software and configuration. Contact FLEXIPASS for a compatibility check to confirm which Mobile Key solution is available for your hotel.
Compatible with:
ASSA ABLOY Vingcard - Seamless NFC and mobile key integration
Dormakaba - Full system compatibility with enhanced security
SALTO - Native mobile key support with advanced features
Mobile Keys are smartphone-based digital hotel room keys that replace or complement plastic keycards. They are stored in a supported hotel app or the FLEXIPASS app and allow guests to unlock compatible hotel doors using their smartphone.
Depending on the compatible lock system, Mobile Keys can use technologies such as Bluetooth or NFC for secure room access.
Guests receive an email or SMS with a link to download the FLEXIPASS app or supported hotel app, together with the information needed to activate their Mobile Key.
After installation and activation, the digital hotel room key is downloaded to the guest's smartphone and is ready to use.
Check email/SMS for your APP download and mobile key code
Insert the code and key downloads automatically
Ready to use immediately
Transform your digital keys hotels experience with our comprehensive partner network. FLEXIPASS doesn't just provide mobile keys - we deliver complete guest journey automation through Certified FLEXIPASS Partners.
BEFORE YOU GET STARTED
A Mobile Key for hotels is a digital room key delivered to a compatible smartphone through an app.FLEXIPASS Mobile Keys let hotel guests use their smartphone to unlock supported hotel room doors instead of relying solely on a plastic keycard.
Yes. Once the Mobile Key has been securely downloaded to the guest’s smartphone, supported configurations can work without an active internet connection.
The Mobile Key SDK can add key functionality to a supported existing app. Review your app, supported devices and lock setup with FLEXIPASS.
Confirm lock compatibility, device support, Bluetooth permissions, key delivery and download workflows. Keep a physical-keycard fallback available.
Your configured guest workflow sends the app and activation information. The guest installs the FLEXIPASS app or supported hotel app, activates access and downloads the key before using a compatible door.
No. Mobile Keys use a supported app and Bluetooth lock integration. Wallet Keys are stored in a supported Apple Wallet or Google Wallet and used at compatible readers. The required hardware, software and delivery workflow differ.
FLEXIPASS Mobile Keys integrate with supported hotel door lock and access-control systems from providers including ASSA ABLOY Vingcard, Dormakaba and SALTO. Compatibility depends on your hotel’s existing lock hardware, software and configuration. Contact FLEXIPASS for a compatibility check to confirm the Mobile Key options available for your hotel.
Not necessarily. Hotels with compatible door locks and access-control software may be able to add FLEXIPASS Mobile Keys using their existing infrastructure.FLEXIPASS can check your current hotel lock configuration and identify whether any upgrade is required.
Hotels can continue to issue physical hotel keycards through their door lock software for guests who do not have a compatible smartphone or prefer not to use a Mobile Key.
Yes. FLEXIPASS Mobile Keys allow eligible hotel guests to use a compatible smartphone as their digital hotel room key, helping hotels reduce their reliance on plastic keycards. Hotels can continue to issue physical keycards when required.
ASSA ABLOY Vingcard provides electronic hotel door locks and access-control technology for the hospitality industry and is part of ASSA ABLOY.FLEXIPASS integrates with supported Vingcard hotel access systems for compatible Mobile Key solutions.
Dormakaba provides electronic hotel locks and access-control technology.FLEXIPASS integrates with supported Dormakaba hotel access systems for compatible Mobile Key solutions.
SALTO Systems provides electronic access-control and smart-lock technology.FLEXIPASS integrates with supported SALTO hotel door lock systems for compatible Mobile Key solutions.
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