FLEXIPASS GUIDE · GOOGLE WALLET HOTEL KEYS

Google Wallet hotel room keys
tap your Android phone at the door

FLEXIPASS Wallet Keys are a Google Wallet hotel room key solution: the hotel sends a secure link, the guest adds the room key to Google Wallet on a supported Android phone and taps the phone at the reader. The same Wallet Keys work in Apple Wallet on iPhone and Apple Watch. FLEXIPASS lists Wallet Keys for ASSA ABLOY Vingcard locks on VOSTIO with wallet-capable readers, and keycards stay available as a fallback.

How does a Google Wallet room key work?

  1. FLEXIPASS issues the key for the room and the stay once the check-in requirements are met.
  2. The guest receives a secure link by email, SMS or the hotel’s guest app.
  3. The guest adds the key to Google Wallet on a supported Android phone and taps it at the reader.

What does the hotel need?

Locks and readers

ASSA ABLOY Vingcard locks on VOSTIO with wallet-capable readers. For dormakaba ambiance and SALTO SPACE, Wallet Keys are marked coming soon.

A PMS or guest app

The key link is sent from your PMS or guest app; FLEXIPASS lists Wallet Keys with PMS such as Mews and Cloudbeds.

Keycards as a fallback

Digital keys and keycards work at the same time, so a keycard stays the fallback.

QUICK ANSWERS

Good questions. Clear answers.

What is a Google Wallet hotel room key solution?

A Google Wallet hotel room key solution puts the room key in Google Wallet on the guest’s Android phone. FLEXIPASS does this with Wallet Keys on supported Android phones, and in Apple Wallet on iPhone and Apple Watch; guests add the key from a secure link and tap at the reader. FLEXIPASS lists Wallet Keys for ASSA ABLOY Vingcard locks on VOSTIO with wallet-capable readers.

Can the same key work in Apple Wallet?

Yes. FLEXIPASS Wallet Keys work in Google Wallet on supported Android phones and in Apple Wallet on iPhone and Apple Watch, where Express Mode opens the door without unlocking the phone.

Which hotel locks support Google Wallet keys?

FLEXIPASS lists Wallet Keys for ASSA ABLOY Vingcard locks on VOSTIO with wallet-capable readers. For dormakaba ambiance and SALTO SPACE, Wallet Keys are marked coming soon; the compatibility check shows which key types are listed for your locks.

Can we keep key cards alongside digital keys?

Yes. With FLEXIPASS, digital keys and physical keycards can be used at the same time, and a keycard stays the fallback for a dead battery or an unsupported phone.

NEXT STEP

Check it against your own setup.

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