Digital Keys for Hotels

The Future of Guest Access has arrived

Digital keys for hotels let guests use their smartphone instead of a traditional plastic keycard to access their hotel room. FLEXIPASS lets hotels choose the digital key technology that best suits their existing hotel door locks, software and guest journey — Mobile Keys, Wallet Keys or Webkeys.

Choose the Right Digital Key Technology for Your Hotel

WALLET KEYS

  • Add the hotel room key to Apple Wallet or Google Wallet — no separate hotel key app needed.

WEBKEYS

  • Send guests a secure browser-based hotel key by SMS or email — no app download required.

START DELIVERING WEBKEYS

MOBILE KEYS

  • Let guests unlock compatible hotel room doors using a secure Mobile Key in the FLEXIPASS app.

DOWNLOAD YOUR MOBILE KEYS
GET YOUR WALLET KEYS

Choose the FLEXIPASS digital key solution that fits your hotel and start delivering a faster, more convenient keyless guest experience.

Digital Hotel Keys: Modern Guest Access Without Plastic Keycards

Digital keys give hotel guests a convenient alternative to traditional plastic room keycards. With FLEXIPASS, hotels can deliver digital room access through Mobile Keys, Wallet Keys or browser-based Webkeys, depending on their compatible hotel lock system and guest journey.

Digital hotel keys can help streamline check-in, reduce reliance on plastic keycards and provide guests with a convenient, contactless room access experience.

SCHEDULE YOUR FREE DEMO

Benefits of Digital Keys for Hotels

Welcome Digital Keys: Unlock the door with your phone, fast and easy.

1. Enhanced Guest Experience, Guest Flexibility

2. Cost Savings & Sustainability, Operational Efficiency

3. Contactless & Secure Stays

  1. Guests receive a message directly on the phone with their Digital Key.

  2. Guests access their room with their smartphone in seconds without reception stress.

  3. Go Live with digital keys and Start delivering faster check-ins and better guest experiences.

How Digital Keys Work for Hotels

Why Hotels Choose FLEXIPASS for Digital Keys

Trusted by global lock providers like ASSA ABLOY, Dormakaba & SALTO

1. Secure Access

2. APP or APP-free

Offer maximum flexibility for every guest

3. Seamless Integration

Works with leading PMS & guest communication platforms

Unlocking Doors using digital wallet keys on your smart watch or your phone.

Take their word for it.

“FLEXIPASS offers outstanding functionality and is incredibly easy to install. It’s a cost-effective solution that eliminates the need for expensive upgrades to bedroom locks.”

— Phillip Bell | Head of Hotels at Criterion Hospitality Group (United Kingdom)

“FLEXIPASS provides a simplistic approach to digital keys. Guests easily come and go without a hotel front desk to maneuver and our digital concierge team focuses more of their day on personalized experiences and connections.”

— Avery | General Manager at The Docents Collection (United States)

Start using Digital Keys for your Hotel

Schedule a demo

FAQs

  • FLEXIPASS integrates with compatible hotel door lock and access-control systems from providers including ASSA ABLOY Vingcard, Dormakaba and SALTO.

    Compatibility depends on the FLEXIPASS digital key technology, your existing hotel lock hardware and your access-control software. Contact FLEXIPASS for a compatibility check to identify the right Digital Key solution for your hotel.

  • Not necessarily. Hotels with compatible door locks and access-control software may be able to add FLEXIPASS Digital Keys using their existing infrastructure.

    Compatibility depends on your current hotel lock system and the Digital Key technology you choose. FLEXIPASS can check your existing setup and identify whether an upgrade is required.

  • Hotels can continue to issue physical hotel keycards through their door lock software for guests who do not have a compatible smartphone or prefer not to use a Digital Key.

  • Yes. Digital Keys allow eligible hotel guests to use their smartphone or compatible device for room access, helping hotels reduce reliance on plastic keycards and associated keycard costs.

    Hotels can continue to issue physical keycards when required.

  • A Mobile Key for hotels is a digital room key accessed through a smartphone app.

    FLEXIPASS Mobile Keys allow hotel guests to use a compatible smartphone to unlock supported hotel room doors through the FLEXIPASS app instead of relying solely on a plastic keycard.

  • A Webkey is a browser-based digital hotel key that lets guests unlock compatible hotel doors from their smartphone without downloading an app.

    FLEXIPASS Webkeys can be delivered through a secure link by channels such as SMS or email and opened directly in the guest's mobile browser.

  • A digital Wallet Key for hotels is a secure hotel room key stored in a supported mobile wallet such as Apple Wallet or Google Wallet.

    Guests receive their hotel key digitally and can use a compatible smartphone or supported smartwatch to unlock supported hotel doors without downloading a separate hotel key app.

    FLEXIPASS Wallet Keys are available for compatible ASSA ABLOY Vingcard hotel door locks using Vostio.

  • ASSA ABLOY Vingcard provides electronic hotel door locks and access-control technology for the hospitality industry and is part of ASSA ABLOY.

    FLEXIPASS integrates with compatible ASSA ABLOY Vingcard hotel access systems across supported Digital Key solutions.

  • Dormakaba provides electronic locks and access-control technology for hotels and other commercial properties.

    FLEXIPASS integrates with supported Dormakaba hotel access systems across compatible Digital Key solutions.

  • SALTO Systems provides electronic access-control and smart-lock technology.

    FLEXIPASS integrates with supported SALTO hotel door lock systems across compatible Digital Key solutions.