Room access and guest services, together.
Executive Hotels & Resorts brought Mobile Keys and digital concierge services into the guest journey.
The challenge
Guests wanted easier check-in, useful local recommendations and a direct way to contact the hotel.
The setup
FLEXIPASS connected smartphone room access with guest information and services, tailored to the hotel’s existing systems.
The outcome
The published account reports easier access to services and less routine work for staff.
"We are thrilled with FLEXIPASS." - Glenn Eleiter | Regional Manager | Executive Hotel Vancouver