More guest time. Less key handling.
The Maven Hotel in Denver connected FLEXIPASS Mobile Keys with its existing hotel systems.
The challenge
Reception-only arrivals and manual key handling limited staff time for personal service.
The setup
The setup brings together ASSA ABLOY locks, Akia guest messaging and Stayntouch PMS. Physical keycards remain available.
Property context
The Maven is a 172-room hotel in Denver’s Dairy Block. Its reported digital check-in adoption reflects this property’s rollout and guest workflow; it is not a benchmark promised for every hotel.
The outcome
The hotel reported 40–60% digital check-in adoption, above its initial expectation of 20%.
"We chose FLEXIPASS because it's FLEXIPASS. It kind of seemed like a no-brainer." - Kristbjorg Johnson, Front Office Manager at The Maven Hotel