FLEXIPASS Wallet Keys put hotel room access in Apple Wallet or Google Wallet. Guests add the issued key and tap a supported phone or watch at a compatible reader.
For supported devices and compatible Vingcard / Vostio setups.
Deliver the key after your hotel’s check-in requirements are met.
Guests keep their room key in their supported device wallet.
Present the phone or watch at a compatible reader.
WALLET KEYS ON APPLE WATCH
A room key on the wrist. Guests with a supported Apple Watch can tap at a compatible reader, with their phone tucked away.
See the guest experienceQUICK ANSWERS
Hotel keys in Apple Wallet and Google Wallet: quick answers
A lock system with wallet-capable readers (FLEXIPASS lists ASSA ABLOY Vingcard on VOSTIO), a PMS or guest app that sends the guest the secure key link, and keycards for guests without a supported device. FLEXIPASS provides the Wallet Keys and confirms your setup in the compatibility check.
Yes. With FLEXIPASS Wallet Keys, the hotel sends the guest a secure link and the guest adds the room key to Apple Wallet on iPhone and Apple Watch, or to Google Wallet on a supported Android phone. No separate hotel app is needed.
The key reaches the guest as a secure link and is added in a few taps.
No. Wallet Keys work with Express Mode: guests hold their iPhone or Apple Watch near the reader without unlocking it or opening an app.
Yes, on iPhone. With Express Mode and Apple’s Power Reserve, the room key keeps working for up to five hours after the iPhone needs charging.
The key is active from check-in until checkout. Guests do not need to return anything when they leave.
Yes. Besides the guest room, the same key can open lifts, the gym and other common doors that use the hotel’s Vingcard locks on Vostio.
Wallet Keys work with ASSA ABLOY Vingcard locks that are compatible with Vostio. The compatibility check confirms your property in a few steps.
Hotel wallet keys come from lock manufacturers and from independent digital key providers. FLEXIPASS is an independent provider: it issues Apple Wallet and Google Wallet room keys for ASSA ABLOY Vingcard locks on Vostio and connects them to your PMS and guest app.
Yes. Wallet Keys work with PMS and guest experience apps, so the key is sent as part of the check-in journey your guests already use.
See compatible locksWhy choose FLEXIPASSSee FLEXIPASS customers
COMPARE THE OPTIONS
| Feature | Wallet Keys | Webkeys | Mobile Keys | PIN Codes |
|---|---|---|---|---|
| Where the guest’s key is | Apple Wallet or Google Wallet | A secure link opened in the phone’s browser | The FLEXIPASS app or a supported guest app | A code entered at the door keypad |
| Separate key app for the guest | No | No | Yes | No |
| How the door opens | Tap a supported phone or watch at a compatible reader | Tap in the browser to open a supported online lock | The phone communicates with a supported lock over Bluetooth | Enter the code on a compatible keypad |
| Lock requirement | Wallet-capable readers and supported guest devices | Supported online locks | Supported Bluetooth locks | Supported online locks with a compatible keypad |
| Connection at the door | Supported device and compatible reader | The lock system and the guest need a connection | A downloaded key works offline until it expires | Online lock setup with keypad |
| Lock configurations listed today | 1 (+3 coming soon) | 17 | 5 | 5 |
| Details | Wallet Keys guide | Webkeys guide | Mobile Keys guide | PIN Codes guide |
Check your property’s compatibility to see which options are listed for your locks and PMS.
BUILT AROUND YOUR PROPERTY
Already using Vingcard with Vostio? We’ll review your hardware and software, then help you plan a Wallet Key rollout.
Check compatibilitySee compatible locksMAKE AN INFORMED CHOICE
Explore the FLEXIPASS Wallet Keys demonstration and the official Mews listing. Confirm the PMS delivery route, supported devices and door readers before rollout.
The details to help you plan your guest experience.
Check your property’s compatibilityFLEXIPASS Wallet Keys let guests keep their hotel room key in Apple Wallet or Google Wallet. There is no separate key app to download: guests add the key from a secure link and tap a supported phone or watch at a compatible reader. Hotels rely less on plastic keycards and can still issue a card whenever a guest needs one.
When the key is in the guest’s wallet before arrival, eligible guests can go straight to their room instead of collecting a card at the front desk. The key is released after the hotel’s check-in requirements are met; identity, payment and room-readiness checks still apply.
FLEXIPASS issues the Wallet Key through your connected PMS or guest platform once check-in is approved. The guest receives a secure link, adds the key to Apple Wallet or Google Wallet and taps a supported phone or watch at the door. No app download is needed.
Guests with a supported Apple Watch can tap the watch at a compatible reader, with their phone tucked away. It is practical when their hands are full with luggage.
FLEXIPASS Wallet Keys are compatible with ASSA ABLOY Vingcard hotel door locks using Vostio.
Already using Vingcard with Vostio? FLEXIPASS can check your existing hotel lock setup and confirm whether your property is ready for Wallet Keys.
Contact us for a compatibility check.
FLEXIPASS connects with compatible ASSA ABLOY Vingcard hotel door locks using Vostio to enable Wallet Keys for your hotel.
Once your locks and PMS are connected, guests receive their room key in their digital wallet, with no app to download.
Brief your front desk, tell guests before arrival how to add the key, and keep keycards ready for guests without a supported device.
A supported iPhone or Apple Watch with Apple Wallet, or a supported Android phone with Google Wallet. No extra app is needed. Guests without a supported device can still receive a physical keycard.
Wallet Keys reduce reliance on plastic keycards and the costs that come with them, and guests do not need to install an app. Access can be updated or revoked without encoding a new card, and a physical keycard remains available as a fallback.
FLEXIPASS / THE GUEST JOURNEY
FLEXIPASS Wallet Keys put room access in a supported device wallet. Plan provisioning, compatible readers and guest assistance before rollout.
Check your property’s setupExplain how to add the key to the supported wallet and check device eligibility.
Release access after your required guest checks and room-readiness conditions. A compatible wallet key can remove the need to collect a separate card.
Confirm validity and removal behaviour with your wallet and lock configuration. Keep an assisted option for unsupported or unavailable devices.
Reducing reception queues starts with completing tasks before arrival. FLEXIPASS connects digital access to supported hotel workflows; identity checks, payment, room readiness and staff assistance still need a clear process.
BEFORE YOU GET STARTED
A digital Wallet Key for hotels is a secure hotel room key stored in a supported mobile wallet, such as Apple Wallet or Google Wallet. Guests receive their hotel key digitally and can use a compatible smartphone or supported smartwatch to unlock supported hotel doors without downloading a separate hotel key app. FLEXIPASS connects the digital guest journey with compatible ASSA ABLOY Vingcard hotel door locks using Vostio to deliver Wallet Keys to hotel guests.
Yes, a supported Apple Watch can carry a Wallet Key in a compatible deployment. Your watch models, door readers and configuration must be checked before rollout.
FLEXIPASS Wallet Keys are compatible with ASSA ABLOY Vingcard hotel door locks using Vostio. Compatibility depends on your hotel's existing Vingcard lock hardware and Vostio configuration. Contact FLEXIPASS for a compatibility check to confirm whether your hotel is ready for Wallet Keys.
No separate hotel key app is needed for the Wallet Key experience. Guests add the key through a secure link to their supported device wallet.
Not necessarily. Hotels already using compatible ASSA ABLOY Vingcard door locks with Vostio may be able to enable FLEXIPASS Wallet Keys using their existing hotel access infrastructure. Contact FLEXIPASS to check your current Vingcard and Vostio configuration and identify whether any upgrade is required.
You can always issue physical keycards to your guests through the door lock software. Digital keys and physical keycards can be used at the same time.
The hotel supplies a secure key link through its supported delivery workflow. Guests follow the link to add the issued key to their supported device wallet, then use it at a compatible reader.
The FLEXIPASS Wallet Key workflow issues a digital credential through the hotel’s supported integration. It is not a tool for scanning or copying a plastic keycard. The hotel, wallet, device and reader must support the setup.
No. A Wallet Key is a room-access credential. Payment acceptance is a separate service and does not establish that a hotel supports wallet room keys.
FLEXIPASS can review a Wallet Key workflow around your supported PMS and compatible Vingcard / Vostio setup. Confirm reservation and room data, completed check-in, key delivery, eligible devices and fallback access before rollout. PMS connectivity alone does not make a lock wallet-compatible.
Yes. FLEXIPASS Wallet Keys allow eligible hotel guests to use a compatible smartphone or supported smartwatch as their digital hotel room key, helping hotels reduce their reliance on plastic keycards and associated keycard costs. Hotels can still issue physical keycards when required.
ASSA ABLOY Vingcard provides electronic hotel door locks and access-control technology for the hospitality industry and is part of ASSA ABLOY. FLEXIPASS integrates with compatible ASSA ABLOY Vingcard hotel door locks using Vostio to enable digital Wallet Keys for hotel guests.
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