FLEXIPASS Webkeys are digital hotel room keys that open in a smartphone browser. Send a secure link through guest messaging; guests use it with a supported online lock, without downloading a separate key app.
Requires compatible online locks and connectivity.
Deliver access through email, SMS, WhatsApp or your guest communication service.
Guests open their secure link without downloading a separate key app.
Use the browser key with a supported connected lock.
DESIGNED FOR YOUR GUEST JOURNEY
Deliver the room-access link through your configured email, SMS, WhatsApp or guest communication integration. The guest opens it in their browser and uses it at the supported door. Your PMS and lock setup determine the available workflow.
Explore guest communication integrationsQUICK ANSWERS
Webkeys: quick answers
A Webkey is a digital hotel room key that opens from a secure link in the phone’s browser. The hotel sends the link by email, SMS, WhatsApp or guest messaging, and the guest taps it at the door to open a supported online lock. There is no app to download.
A Webkey follows the stay from booking to checkout.
For the entire stay. The hotel can pause or cancel a Webkey at any time, for example when a booking changes.
Yes. Guests staying in the same room can share the key with each other using the share button.
The FLEXIPASS compatibility catalogue lists online locks from Vingcard, SALTO (SPACE and KS), ASSA ABLOY TESA and SMARTair, dormakaba exivo, Messerschmitt, Hotek, Omnitec, TTLock, Iseo, GANTNER, KleverKey, Hoteltronix, Padword, WebLocks and Yacan.
Once a compatible online lock system is installed, Webkeys can be set up quickly. There is no guest app to roll out, and Webkeys can work on their own or with your PMS and guest experience apps.
Some providers deliver the room key through a phone wallet or a web link instead of an app. FLEXIPASS offers both: Webkeys open from a browser link with online locks from brands such as SALTO, Vingcard, TESA, dormakaba and Omnitec, and Wallet Keys live in Apple Wallet or Google Wallet.
A supported online lock, connectivity at the door and a smartphone browser. Keep a physical keycard available as a fallback.
See compatible locksWhy choose FLEXIPASSSee FLEXIPASS customers
COMPARE THE OPTIONS
| Feature | Wallet Keys | Webkeys | Mobile Keys | PIN Codes |
|---|---|---|---|---|
| Where the guest’s key is | Apple Wallet or Google Wallet | A secure link opened in the phone’s browser | The FLEXIPASS app or a supported guest app | A code entered at the door keypad |
| Separate key app for the guest | No | No | Yes | No |
| How the door opens | Tap a supported phone or watch at a compatible reader | Tap in the browser to open a supported online lock | The phone communicates with a supported lock over Bluetooth | Enter the code on a compatible keypad |
| Lock requirement | Wallet-capable readers and supported guest devices | Supported online locks | Supported Bluetooth locks | Supported online locks with a compatible keypad |
| Connection at the door | Supported device and compatible reader | The lock system and the guest need a connection | A downloaded key works offline until it expires | Online lock setup with keypad |
| Lock configurations listed today | 1 (+3 coming soon) | 17 | 5 | 5 |
| Details | Wallet Keys guide | Webkeys guide | Mobile Keys guide | PIN Codes guide |
Check your property’s compatibility to see which options are listed for your locks and PMS.
BUILT AROUND YOUR PROPERTY
Webkeys depend on supported online locks and connectivity. We’ll help you review your doors, delivery integration and fallback process.
Check compatibilitySee compatible locksMAKE AN INFORMED CHOICE
Guestnet is a listed FLEXIPASS Webkeys partner. Cloudbeds also describes Webkeys in its FLEXIPASS listing. Review your door-lock configuration and guest delivery workflow together.
The details to help you plan your guest experience.
Check your property’s compatibilityThe Easiest Way to Offer Digital Hotel Keys
FLEXIPASS Webkeys deliver a digital hotel key without asking guests to download an app. Sent by SMS, email or inside your web check-in flow, a Webkey opens in the phone’s browser and the guest taps to unlock a supported online lock.
Webkeys are browser-based smart keys that let guests unlock doors from their phone—no apps, no downloads, no logins. Guests receive a secure link via SMS or email, and with one tap, they unlock their room, suite, or unit. It’s as smooth as opening a web page.
FLEXIPASS Webkeys give guests a digital hotel key with no app or download needed.
Here's how it works:
Guests receive a secure key link via email, SMS, WhatsApp, or your own guest app
They tap the link and unlock the door directly from their browser
Guests need no app and no technical setup: they open the link and tap to unlock
Perfect for hotels, apartments, and coworking spaces looking for a keyless entry solution that’s secure and simple.
Use the compatibility checker to review your hotel lock system and available key technologies.
We integrate your SALTO, Dormakaba, Omnitec, or other supported locks directly with Webkeys.
Start sending Webkey links via WhatsApp, email, or guest directories. No app. No friction.
Guests open their door with a tap. Fast, simple, and secure keyless entry.
Seamlessly integrates with:
TESA online
Omnitec Systems
Messerschmitt
ASSA ABLOY Allure
Dormakaba Exivo
Hotek
33 Lock
TT Lock
Kindly contact us for the full list!
FLEXIPASS / THE GUEST JOURNEY
FLEXIPASS Webkeys can reduce the card-collection step by delivering room access through a browser link. They still depend on compatible online locks and connectivity.
Check your property’s setupTell guests where their secure link will arrive and what check-in requirements remain.
Deliver the link through the configured guest channel once access is approved. Include clear door-opening instructions.
Configure the access period and test extensions, room changes and expired links. Keep another access option for connectivity failures.
Reducing reception queues starts with completing tasks before arrival. FLEXIPASS connects digital access to supported hotel workflows; identity checks, payment, room readiness and staff assistance still need a clear process.
BEFORE YOU GET STARTED
A Webkey is a browser-based digital hotel room key. Guests open a secure link on a compatible smartphone to access supported online locks without downloading a separate key app. Hotels can retain physical keycards as a fallback through their lock system.
No separate key app is required. Guests open the secure link in their smartphone browser.
Webkeys require a compatible connected lock system and connectivity. Review both door and guest connectivity and plan a fallback for outages.
Deliver the secure link through your configured email, SMS, WhatsApp or guest communication integration.
SALTO Systems; TESA Online; Omnitec Online; Messerschmitt; ASSA ABLOY Allure; Dormakaba Exivo, are the compatible keyless hotel door lock providers supporting the FLEXIPASS webkeys technology. Contact us and we will run a quick free of charge check for you to see what system you are using. Are you looking to upgrade door locks? We can help you save time and connect you with compatible Webkeys Door Lock Systems today.
Webkeys open in a browser and require a supported online lock system. Mobile Keys are downloaded into a supported app and communicate with compatible locks over Bluetooth. A valid downloaded Mobile Key can work without a data connection in supported configurations.
You can always issue physical keycards to your guests through the door lock software. Digital keys and physical keycards can be used at the same time.
FLEXIPASS connects supported PMS and door-access configurations to Webkeys. Start with your PMS, lock software and guest communication platform in the marketplace, then request a review of the complete setup. A listed provider does not mean every installation is supported.
No. The hotel must still complete its required identity, payment and room-readiness checks. A configured Webkey workflow can reduce the need to collect a key at reception after those requirements are met.
Are you looking to upgrade your door locks? We can help you save time and connect you with compatible webkeys door locks.
Are you still providing your guests with plastic keycards? Change to keyless entry and enable your guests to use their smartphone to access their room. Save on plastic keycard costs and deliver your custom keyless guest experience.
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