FLEXIPASS GUIDE · RESORTS
Mobile keys for resorts
in your own app or the wallet
For resorts, FLEXIPASS puts the room key in the resort’s own guest app through the FLEXIPASS Mobile Key SDK, or in Apple Wallet and Google Wallet with Wallet Keys. Resorts World Sentosa integrated the FLEXIPASS SDK into its own guest app. On supported Vingcard VOSTIO setups the same key can also open lifts, the gym and other common doors, and keycards stay available as a fallback.
What do resort guests get?
The key in your resort app
With the FLEXIPASS Mobile Key SDK, Mobile Keys open from your branded guest app, next to the other services the app offers.
Wallet Keys with Express Mode
Guests tap an iPhone, Apple Watch or Android phone at the reader, without opening an app.
Common doors on VOSTIO
On supported Vingcard VOSTIO setups the same key can also open lifts, the gym and other common doors.
Keycards as a fallback
Digital keys and keycards work at the same time, so a keycard stays the fallback.
What does the resort need?
Wallet Keys
ASSA ABLOY Vingcard locks on VOSTIO with wallet-capable readers.
Mobile Keys
Compatible Bluetooth locks, such as Vingcard VOSTIO and Visionline, dormakaba ambiance or SALTO SPACE, and the FLEXIPASS app or your own app with the SDK.
Your systems
A PMS or guest-app connection. The compatibility check confirms your exact lock and PMS setup.
QUICK ANSWERS
Good questions. Clear answers.
Can the room key be in our own resort app?
Yes. The FLEXIPASS Mobile Key SDK adds Mobile Keys to your guest app; Resorts World Sentosa uses it in its own app.
Can guests open the room with an Apple Watch?
Yes. Wallet Keys work on iPhone and Apple Watch with Express Mode, on supported Vingcard VOSTIO setups.
Which resorts use FLEXIPASS?
Resorts World Sentosa uses the FLEXIPASS Mobile Key SDK in its own guest app, and Executive Hotels & Resorts is among the hotel groups using FLEXIPASS. Case studies are on the references page.
Can we keep key cards alongside digital keys?
Yes. With FLEXIPASS, digital keys and physical keycards can be used at the same time, and a keycard stays the fallback for a dead battery or an unsupported phone.
NEXT STEP
Check it against your own setup.
Add your lock, PMS and guest platform for a result that fits your property.