FLEXIPASS GUIDE · LUXURY HOTELS
Digital keys for luxury hotels
in the wallet or your own app
For luxury hotels, FLEXIPASS puts the room key where guests already are: in Apple Wallet or Google Wallet, opened with Express Mode on iPhone and Apple Watch, or inside the hotel’s own branded app through the FLEXIPASS Mobile Key SDK. On supported Vingcard VOSTIO setups the same key can also open lifts, the gym and other doors, and keycards stay available as a fallback.
What do luxury hotel guests get?
Tap with iPhone or Apple Watch
Wallet Keys work with Express Mode, so guests do not unlock the phone or open an app at the door.
The key in your own app
With the FLEXIPASS Mobile Key SDK, Mobile Keys open from your branded guest app. Resorts World Sentosa integrated the SDK into its own guest app.
One key for the stay
The key is sent once your check-in requirements are met; on Vingcard VOSTIO it also opens lifts, the gym and other common doors.
A personal welcome stays possible
Keycards and the front desk remain available for guests who prefer them.
What does the hotel need?
Wallet Keys
ASSA ABLOY Vingcard locks on VOSTIO with wallet-capable readers.
Mobile Keys
Compatible Bluetooth locks, such as Vingcard VOSTIO and Visionline, dormakaba ambiance or SALTO SPACE, and the FLEXIPASS app or your own app with the SDK.
Your systems
A PMS or guest-app connection. The compatibility check confirms your exact lock and PMS setup.
QUICK ANSWERS
Good questions. Clear answers.
Which digital key works best for a luxury hotel?
FLEXIPASS offers both premium options on one platform: Wallet Keys in Apple Wallet and Google Wallet with Express Mode, and Mobile Keys inside the hotel’s own app through the Mobile Key SDK. The right choice depends on your locks and your guest app.
Can the room key be in our own hotel app?
Yes. The FLEXIPASS Mobile Key SDK adds Mobile Keys to your guest app; Resorts World Sentosa uses it in its own app.
Does the key work with Apple Watch?
Yes. Wallet Keys work on iPhone and Apple Watch with Express Mode, on supported Vingcard VOSTIO setups.
Can we keep key cards alongside digital keys?
Yes. With FLEXIPASS, digital keys and physical keycards can be used at the same time, and a keycard stays the fallback for a dead battery or an unsupported phone.
NEXT STEP
Check it against your own setup.
Add your lock, PMS and guest platform for a result that fits your property.