FLEXIPASS GUIDE · APARTHOTELS
Keyless entry for aparthotels
one key for the whole stay
For aparthotels, FLEXIPASS sends guests a digital key for their apartment: a Wallet Key in Apple Wallet or Google Wallet, a Webkey link, a Mobile Key in an app or a PIN Code, on supported ASSA ABLOY, dormakaba or SALTO locks. The key is issued for the stay once the check-in requirements are met, which suits long stays and arrivals without a staffed desk, where the locks and check-in process support it.
What do aparthotel guests get?
A key for the stay
The key is issued for the apartment and the dates of the stay, and sent once your check-in requirements are met.
Online check-in first
Guests can check in online through FLEXIPASS partners before they receive the key.
Common doors on VOSTIO
On supported Vingcard VOSTIO setups the same key can also open lifts, the gym and other common doors.
Keycards as a fallback
Digital keys and keycards work at the same time, so a keycard stays the fallback.
Can arrivals work without a staffed reception?
Yes, where the locks and the check-in process support it. Gerharts Premium City Living uses FLEXIPASS Webkeys with Guestnet and SALTO for stays without a classic reception.
QUICK ANSWERS
Good questions. Clear answers.
What is the best keyless entry system for an aparthotel?
One platform that offers every key type on the locks you already have. FLEXIPASS offers Wallet Keys, Webkeys, Mobile Keys and PIN Codes, so each guest can use the key that suits them, on supported ASSA ABLOY, dormakaba or SALTO locks.
Is the key only valid for the stay?
Yes. FLEXIPASS keys are issued for the room and the stay, and sent once the check-in requirements are met.
Do we have to buy new locks to use FLEXIPASS?
Not necessarily. FLEXIPASS adds digital keys to supported existing lock systems, so you may be able to keep your locks. Some properties need software changes, licences, readers, connectivity or hardware upgrades.
Can we keep key cards alongside digital keys?
Yes. With FLEXIPASS, digital keys and physical keycards can be used at the same time, and a keycard stays the fallback for a dead battery or an unsupported phone.
NEXT STEP
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