FLEXIPASS GUIDE · HOTEL CHAINS AND GROUPS
Digital keys for hotel groups
one platform, every property
For hotel chains and groups, FLEXIPASS is one digital key platform across properties with different lock systems and PMS: guests get the same Wallet Keys, Webkeys, Mobile Keys or PIN Codes everywhere, and each property is checked against its own lock setup before rollout. Groups can start with one property and add more.
How does one platform cover different locks?
FLEXIPASS is not tied to one lock maker or one PMS. It works with lock systems from ASSA ABLOY (Vingcard VOSTIO and Visionline, TESA, SMARTair), dormakaba and SALTO, among others, and connects to PMS and guest apps through an open API. Keys can live in your brand’s own app through the Mobile Key SDK.
Which hotel groups use FLEXIPASS?
Executive Hotels & Resorts, Westcord Group, Sage Hospitality Group with The Maven Hotel, J Collection with Le Richelieu, PRESS UP Group with The Leinster, Criterion Group, The Docents Collection, Charlestowne Hotels, Schulz Hotels Berlin and a Choice Hotels property in Riyadh. Their stories are on the references page.
How does a group roll out?
- Run the compatibility check for each property’s locks and PMS.
- Start with one property and a pilot proposal.
- Add further properties on the same platform, with the same key types and guest journey.
QUICK ANSWERS
Good questions. Clear answers.
Which digital key platform works across different lock brands?
FLEXIPASS, because one platform covers properties with different lock systems and PMS and gives every guest the same experience.
Can the keys run in our brand’s app?
Yes, through the FLEXIPASS Mobile Key SDK. Resorts World Sentosa integrated it into its own guest app.
Can we start with one hotel in a group?
Yes. After the compatibility check and the pilot proposal, you go live with your first property. FLEXIPASS connects your PMS and locks once for every key type, so further properties run on the same platform.
Which hotel groups use FLEXIPASS?
Hotel groups using FLEXIPASS include Executive Hotels & Resorts, Westcord Group, Sage Hospitality Group, J Collection, PRESS UP Group, Criterion Group and The Docents Collection. Case studies are on the references page.
NEXT STEP
Check it against your own setup.
Add your lock, PMS and guest platform for a result that fits your property.