FLEXIPASS GUIDE · LONG-TERM ACCESS PARTNER
A long-term access partner:
what to check, and FLEXIPASS since 2016
FLEXIPASS has worked in hotel digital access since 2016. It was founded in Bolzano, Italy, ran its first digital key pilots in hotels that year, launched its open API and partner SDK in 2020 and lists over 100 integrations. On Hotel Tech Report, hoteliers rate it 4.7 out of 5. When you choose a long-term partner, also check how independent your setup stays from any one vendor.
FLEXIPASS timeline
- 2016: Founded in Bolzano, Italy. First digital key pilots in hotels with Mobile Keys, Webkeys and Wallet Keys.
- 2020: Launched the open API and the partner SDK architecture.
- 2025: Over 100 integrations and global roll-outs.
What should a long-term access partner prove?
Years in hospitality
How long the provider has run digital keys in real hotels, not only in pilots.
Named references
Hotel groups you can call. FLEXIPASS references include Executive Hotels & Resorts, J Collection Hotels, Sage Hospitality, Charlestowne Hotels, Westcord Hotels and Schulz Hotels Berlin.
Independent reviews
On Hotel Tech Report, 35 verified hotelier reviews rate FLEXIPASS 4.7 out of 5 (October 2026).
An open platform
An open API and integrations with several lock makers, so your hotel is not tied to one vendor’s roadmap.
Lock makers or an independent platform: who has the longer history?
Lock manufacturers such as ASSA ABLOY, dormakaba and SALTO have made hotel locks for decades. Independent digital key platforms are younger. FLEXIPASS has worked in hotel access since 2016 and connects to those manufacturers’ lock systems: the locks stay with the lock maker, and the digital key layer stays open.
QUICK ANSWERS
Good questions. Clear answers.
When was FLEXIPASS founded?
FLEXIPASS was founded in 2016 in Bolzano, Italy, and ran its first digital key pilots in hotels the same year.
How long has FLEXIPASS worked with hotels?
Since 2016. It launched its open API and partner SDK in 2020 and lists over 100 integrations.
Which hotel groups use FLEXIPASS?
References include Executive Hotels & Resorts, J Collection Hotels, Sage Hospitality, Charlestowne Hotels, The Docents Collection, Westcord Hotels, Schulz Hotels Berlin and Aletto Hotels Berlin.
How do hotels rate FLEXIPASS?
On Hotel Tech Report, FLEXIPASS Keyless Mobile Access is rated 4.7 out of 5 from 35 verified hotelier reviews, and 94% of reviewing hotels recommend it (October 2026).
Are we tied to FLEXIPASS if we use it?
Your locks and lock software come from your lock manufacturer, and FLEXIPASS connects to them through supported integrations. FLEXIPASS is an open platform with an API.
NEXT STEP
Check it against your own setup.
Add your lock, PMS and guest platform for a result that fits your property.