The Magic of a smooth Check-In and Check-Out
Client USP
Miss Baker's Bondi Beach Accommodation has a rich history dating back to the early 1900s, when it was established as a small guesthouse. Over the years, it has grown into a popular beachfront retreat known for its warm hospitality and stunning ocean views.
In recent times, the accommodation has embraced the latest technology to enhance the guest experience, including the implementation of FLEXIPASS Digital Keys and FLEXIPASS Plus features.
Miss Baker's Bondi Beach Accommodation + FLEXIPASS
Miss Baker's Bondi Beach accommodation’s decision to partner with FLEXIPASS has allowed them to massively streamline their operations. The accommodation provider recognized the growing demand for mobile key access and the need to meet modern travelers' expectations for a more automated and convenient stay.
Thanks to the powerful combination of FLEXIPASS Digital Keys and FLEXIPASS Plus, Miss Baker's has gained a multitude of advantages. By eliminating the need for key cards, the Digital Keys not only save costs but also promote sustainability. And that's not all — integration with the property management system takes operational efficiency to a whole new level, allowing the staff to easily manage guest priorities.
What Issues Were There prior FLEXIPASS?
Prior to implementing FLEXIPASS, the accommodation faced challenges related to the traditional check-in process where guests wait at the reception, getting frustrated, physical key management, which reduces staff efficiency, and the need to integrate guest services with the property management system. This was causing wasted time and money and was detrimental to both the guests and the staff.
FLEXIPASS’s Solutions provided to Miss Baker's Bondi Beach Accommodation
FLEXIPASS provided a comprehensive solution that addressed these challenges. The implementation of FLEXIPASS Digital Keys allowed guests to: Physical key challenges wasted staff time.
Seamlessly check in online
Access their rooms with their smartphones
Purchase additional services
All this led to a seamless and personalized stay for guests. The integration of FLEXIPASS Plus features with the property management system automated the entire pre-arrival process, including check-in requests and guest service allocation.
Elevated Keyless Door Opening Experiences at Miss Baker's Bondi Beach Accommodation
We saw some pretty irrefutable improvements from the changes implemented. FLEXIPASS is easy to install and highly functional, so it was simple for Zedwell to swap to the system and far more cost-effective than installing expensive lock upgrades. It also reduced the cost of constantly replacing lost key cards and increased security for guests.
This improved the overall atmosphere for the guests and eliminated the need for them to carry bulky keys or keycards. They no longer had to wait around to check in
— they could just go to their rooms and use their phones to gain access. For cultivating a stress-free experience, there’s no doubt that this is the right approach!
