HeyFetch Guest Communication Integration with FLEXIPASS

Already using HeyFetch or exploring ways to improve guest communication? Take your guest messaging and task management platform to the next level with FLEXIPASS Digital Keys. With seamless integration, hotels can deliver contactless, keyless access directly through HeyFetch—via SMS, WhatsApp, or email. Perfect for hotels, co-living, or student housing, FLEXIPASS + HeyFetch creates a smooth, app-free guest experience.

WHAT IS HeyFetch?


HeyFetch is a leading guest communication software trusted by hotels worldwide. It centralizes messaging, task management, and guest feedback into one easy-to-use platform. With features like real-time SMS & WhatsApp messaging, task ticketing, automated surveys, and reputation management, HeyFetch allows hotels to boost guest satisfaction while streamlining operations.

Now, combined with FLEXIPASS Digital Keys, HeyFetch becomes more than just a communication tool—it becomes a complete guest experience hub.

SMARTair Door Locks is partnered with FLEXIPASS Digital Keys technology, delivering secure and seamless keyless entry solutions for improved guest experiences in hotels and shared co-living and coworking spaces..

Why Choose FLEXIPASS + HeyFetch?

  • Send Digital Keys directly via HeyFetch messaging (SMS, WhatsApp, email)

  • Deliver keyless entry with Webkeys, Wallet Keys, and Mobile Keys

  • Offer a contactless check-in experience for modern guests

  • Works with your existing door lock systems (ASSA ABLOY, SALTO, Dormakaba, Vingcard, etc.)

  • Enhance the guest journey with instant access + communication in one place

FLEXIPASS is a Digital Key provider offering app-free, keyless entry with its Webkey solution for hotels, student housing, co-living, and coworking spaces. Now it's also possible to open SMARTair door locks with FLEXIPASS Webkeys.

Set Up Your Digital Key Experience in 3 Steps

Step 1:

Connect HeyFetch to FLEXIPASS

Guest receives a Digital Key by SMS/email.

Step 2:

SELECT YOUR PROVIDER

Select your Guest Experience Provider / PMS Provider or check out our Certified Partner List

Step 3:

GO LIVE WITH HOTEL DIGITAL KEYS

You can now enjoy FLEXIPASS Digital Keys, automated, fast and easy!

Seamless Digital Key Integration

Through the seamless integration of FLEXIPASS with SMARTair, keyless and also contactles room access can be offered via smartphone. All of this is possible without needing to download any app, thanks to Webkeys.

Smartphone displaying door access options with FLEXIPASS Webkeys, allowing guests to unlock multiple SMARTair-connected doors by tapping a button.

HOW IS THE DIGITAL KEY DOWNLOADED?

With the integration of FLEXIPASS and SMARTair wireless online door locks, guests receive their digital room key in the form of a web link. This avoids the need to download an extra app just to use the digital key.

How the key works:

  • Guests receive their digital key via SMS or email

  • Just by swiping the button, the door opens

  • Webkeys can be integrated into any guest-oriented web app or browser-based system, which enhances the user experience

With this solution, physical keys become a thing of the past and enable an improved guest experience.

FAQs

  • SMARTair is an access control provider that can elevate your guest or employee experience with Keyless Door Opening via FLEXIPASS Webkeys.

  • Are you looking to upgrade your door locks?

    We help you save time and money.

    Contact us today!

  • You will always be able to issue physical keycards via the door lock software.

    You are covered.

  • Still relying on plastic keycards? Upgrade to keyless entry and empower your users to access spaces with just their smartphones. Reduce plastic waste, cut operational costs, and deliver a modern, frictionless access user experience across your property.

  • A Webkey is an innovative Keyless alternative to opening doors. You are able to open doors without having to download an APP. A Webkey replaces the physical mechanical key and plastic keycard.

    Webkeys are typically inlcuded in innovative progressive webapp solutions (PWA).

  • ASSA ABLOY is the world’s largest access control provider listed on the Nasdaq stock exchange in Stockholm Sweden with STO: ASSA-B. ASSA ABLOY deliver secure Digital Keys via SEOS.

Let’s talk.

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