INTEGRATIONS AND PARTNERS

GUEST EXPERIENCE
PROVIDERS | Bowo

BOWO IS THE CERTIFIED PARTNER OF FLEXIPASS ASSISTING IN PROVIDING TAILORMADE DIGITAL SOLUTIONS FOR A NEW GUEST EXPERIENCE WITH UNCOMPROMISED EFFICIENCY.

Experience the award-winning FLEXIPASS Keyless Mobile Access Solution integrated with the guest experience provider BOWO and ensure a smart, quick and easy keyless entry with a #WOW guest experience.

ABOUT BOWO

Bowo helps hotels to level up their guest experience, communicate more efficiently and increase their revenue thanks to a tailor-made Guest App that brings together all of the hotel’s services and offerings in one place. With the Bowo Guest App, hotels provide an intuitive and personalised experience, that is completely in keeping with the identity of the property and covers the entire guest journey (before, during and after the stay). For the guest, everything is just a click away.

“FLEXIPASS is the optimal integration to improve the efficiency in the check-in process and help us saving time and reduce costs.”

— Malika Faccini - BOWO

FLEXIPASS AND BOWO: INTEGRATED DATA AND EFFICIENCY

1. GUESTS RECEIVE A LINK TO ACCESS YOUR HOTEL WEB APP

2. WITH A TAP, OPEN THEIR BEDROOM

3. UPSELL YOUR HOTEL SERVICES, ENGAGE WITH YOUR GUESTS AND MORE

BOWO GUEST APP’S MAIN FEATURES

No-download Webapp
Check-in and check-out online
Access room directory, Order room service
Book a session at the SPA or any other activity
Pay online, Report an incident, Access city guide
Read the digital press (7000+titles), Watch Netflix series

Thanks to its resolutely modern design and instinctive navigation, they can find all the services and information they are looking for with ease.

Communication hub : Through the chatbot, guests also have access to a virtual assistant, capable of answering around 80% of their queries automatically, in 130 languages, 24/7. This hub also centralises all the hotel's communication channels in one inbox, a great improvement to the hotel's service.

Segmentation : at a time when travellers are looking to personalise their stay, the Bowo Guest App enables hoteliers to profile customers, send pre-stay, in-stay, and post-stay communications, carry out satisfaction surveys, automate marketing and create loyalty programmes.

BOWO GUEST APP’s Key benefits

Customised guest experience
Increased additional sales
Communication efficiency
Operational efficiency
Differentiation vs competitor hotels
CSR commitments, reduction in paper use
Guaranteed connectivity to most PMS, POS, and marketplace tools

IMPLEMENTATION STEPS

SELECT COMPATIBLE ONLINE DOOR LOCKS WITH SALTO SYSTEMS

CONFIRM YOUR FLEXIPASS WEBKEYS EXPERIENCE

CONNECT TO BOWO AND GO LIVE WITH INTELLIGENT MOBILE ACCESS

Let's talk

OVERVIEW PARTNERS AND INTEGRATIONS. FOR THE FULL LIST OF ALL PARTNER INTEGRATIONS CONTACT US.